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  • Customers like
    • Equipment8
    • Location6
    • Location near my house4
  • Customers don't like
    • Customer service21
    • Deceptive practices11
    • Management not properly trained10

Club is a complete corporate SCAM ... BEWARE .. Worst fitness club I ever had to deal with... And yeah try and cancel your membership good luck Add comment

  • 2 days ago
  • Hospitals, Clinics and Medical Centers, Doctors
  • Lawrenceville, Georgia
  • Gym Membership Contract
  • 20
  • REVIEW RATING 4/5

LA FITNESS LIED AND PLAYED FRAUD when they told us they will charge us $ 440 for 2 months. The personnel trainer who signed us into this fraud deal, charging us $ 240 every month and now they say they will charge us for 1 yr, when I went to LA fitness to inquire about this , the personnel trainer was moved to other location and they refused to give us any information, they sent us a copy of... Read more

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  • Jul 29
  • Other
  • Bowie, Maryland
  • Use Of Gym
  • 15
  • REVIEW RATING 4/5

This is the most foolish Corporate and Corporate customer service complaint of all time. I am a current LA Fitness member, my local clubs are excellent, however, 18 moths ago I start attempting to setup my online access and it appears to have some bad info in my online acct therefore I can't login. I have now called for assistance over 15 times and written a letter which they will not accept,... Read more

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  • Jul 28
  • Fitness Centers
  • White Plains, New York
  • Gym Contract
  • 38
  • REVIEW RATING 4/5

I was going to join my sister's LA Fitness plan but the manager offered me a "great deal" on a more expensive plan that would allow me open access to all clubs. I went for his upsell since I frequently travel. Turns out it was a complete sham and I paid more than I needed to since it turns out I only have access to one club. The LA Fitness corporate office offered to help me out if I hand them... Read more

Was this review helpful? 1 0

  • Jul 28
  • Health and Beauty
  • North Brunswick, New Jersey
  • 31
  • REVIEW RATING 3/5

I'm just a new member and enrolled last 2 months ago, I was the only one that is going to enroll and I accepted the $200 initial fee with $25 monthly fee and guy tells me I can bring my sister with me with the same fee so I dragged my sister along and I was talking with the general manager. He keeps on telling me one the of benefits of the membership is that I can freeze my account for $10 as... Read more

Was this review helpful? 0 0

  • Jul 27
  • Fitness Centers
  • Escondido, California
  • 40
  • REVIEW RATING 3/5

LA Fitness makes it very difficult, or for them - hopefully impossible, for you to cancel. You can't call in to cancel. You can't cancel in person. You have to send in some little piece of paper in the mail to some address. And you have to put your own stamp on it. And the piece of paper doesn't look like it is mailable anyway. After I did this, they still kept charging me. And when I called... Read more

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  • Jul 23
  • Fitness Centers
  • Long Beach, California
  • La Fitness Personal Training
  • 43
  • REVIEW RATING 4/5

LA FITNESS - LONG BEACH II, CALIFORNIA I was robbed $2,019.00, right under my nose. I was lured into signing up for LA Fitness Pro Results Personal Training sessions. I was told I was scheduling an appointment for a "fitness evaluation", which I believed to be part of my new gym membership. Turns out it was a disgusting sales tactic to have me sign up for personal training sessions. I was told... Read more

Was this review helpful? 0 0

  • Jul 22
  • Fitness Centers
  • Hollywood, Florida
  • La Fitness Membership
  • 32
  • REVIEW RATING 5/5

Hi, Usually i don't expend my time in thing like this ones, but since LA Fitness still charging me for a membership that clearly don't use...here we go Yesterday i went to my Gym but couldn't get in my spinning class so i remember that LA Fitness last time when i try to cancel it they came out with a pretty good deal for $10.00 dollars a month (my husband and I). Sounds good for us since we... Read more

Was this review helpful? 0 0

I signed up for PT training sessions after being told this would be a MONTH TO MONTH and 0 dollar cancellation fee. Now that I want to cancel I am required to pay 50% of a years worth of sessions! I was lied to when signing up and pressured into it in the first place. This is very unprofessional and wrong. Does anyone know how I can get out of this for free? Any personal testimonials? Add comment

  • Jul 14
  • Fitness Centers
  • King County, Washington
  • La Fitness Personal Training
  • 2
  • 2
  • 69
  • REVIEW RATING 4/5

I enrolled my wife for a personal training session, they never informed us that this was a 1 year contract that they are making us sign up for and made us sign the multiple documentation. Now that I wanted to cancel the membership after 4 months then they are informing us that it was a years contract and we need to pay 1700$ to cancel the membership. This is LA fitness Bellevue WA, this is... Read more

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