LA Fitness Complaints and Reviews

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LA Fitness
Main address:
, , Contact@fitnessintl.com
  • 924+16 mobile complaints
  • $220K claimed losses
  • $229 average
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  • Sep 25
  • Fitness Centers
  • Woodbridge, Virginia
  • Gym Membership Cancellation
  • 40

My husband and I both signed up for gym memberships in July 2014, for a total of about $1,600. At the time of agreement my husband and I where unsure of signing a three year agreement, but the General Manager insisted that we could have our funds prorated back to us if we decide to cancel. He ensured that we could cancel at ANY TIME for a refund. We used the membership about three times and the... Read more

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  • Sep 25
  • Fitness Centers
  • San Diego, California
  • Nasty Customer Service
  • 13

Please report your experience to the Federal Trade Commission (FTC). If you are not in receipt of a contract then you are not in contract. These people are criminals. Seek advice from FTC and then cancel any direct debit mandate you have set up with these crooks. They are desperate nasty people who must get paid on commission, and the people in the head office must be mentally insane to allow... Read more

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  • Sep 24
  • Fitness Centers
  • Gym Contract
  • 18

Don't feel your alone. I asked to pay for the help of a trainer for a couple of months & I was asked some questions & told to put my initials on their screen - and I thought it was just the normal questions asked when hiring a trainer for a few months. Then I was told it was a contract that I signed. I never received anything in writing stating it was a contract. When I found... Read more

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  • Sep 24
  • Fitness Centers
  • San Diego, California
  • Gym Membership Contract
  • 13

​I joined LA FITNESS a year ago and was told specifically that my 3- year membership would allow me to use gyms across the US. After paying for a year I found out inadvertently that my membership is only for California. This I found out from staff at Sorrento Valley LA FITNESS, however they told me, that the guy who signed me up was making false promises and was fired and that if I call the... Read more

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  • Sep 22
  • Fitness Centers
  • Cincinnati, Ohio
  • Broken Equipment
  • 8

This location do not fixed there broken equipment. In the lady work out area during the summer and to this date September 21, the air conditoner been broken and other equipment in this area. We are talking about 3 months no air. I been a member for 4 years this location is horrible.This location is 1 minute from my job. I'm feed up. The staff is unprofessional, you walk in the door no one greet,... Read more

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I went to la fitness which is at 67ave and Peoria and walked to the register. The employee was a young girl. She is in 20s and waring a glasses. I told her I forgot member card after that she replayed bring it with you next time with bad attitude. I told her I have a phone number she made me repat the number three times and my name four time. She was races. The date is September 19 2014 at 9:10 Add comment

     

  • Sep 18
  • Fitness Centers
  • Trainer Change
  • 33

Had a PT for 49 weeks and they fired him and 4 hours before my session the "new" trainer called me to reschedule my appointment. I ended up canceling this because I was a little shocked of this news and scheduled a meeting with the trainers manager who wanted to set me up with someone else for 6 sessions left (between 2 people). I was done with them no longer needing there services. I wanted out... Read more

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  • Sep 13
  • Fitness Centers
  • North Miami Beach, Florida
  • Club Membership
  • 1
  • 1
  • 82

I was a member of la fitness for a couple of years as a teenager (about 10 years ago). I have been doing crossfit for the last couple of years and decided that I wanted to go back to la fitness for financial reasons. I obtained a 3 day pass to check out the gym since it's been several years and look around to see if they have what I need for my regimen and give it a try. When I tried to use my... Read more

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  • Sep 09
  • Fitness Centers
  • Wayne, New Jersey
  • Club Membership
  • 97

Last year my membership expired in early July. I was away for the summer and rejoined in September. When I paid I noticed that my membership expiration date was still 7/3 despite the fact that I was paying one year in advance for my membership. I tole the sales person that this was unacceptable at which point he wrote on and signed my receipt extending my membership until September. On my way... Read more

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There *** sauna's are always broken. .why does it take 1 week for a tech to come look at it.. cough up some *** $$ pay a pro to do it. . They will come the same day. Tight *** *** Add comment

 
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