2.1
  • Equipment6 votes
  • Location near my house4 votes
  • Location3 votes
  • Customer service14 votes
  • Deceptive practices9 votes
  • Management not properly trained7 votes
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  • 18 hours ago
  • Fitness Centers
  • West Palm Beach, Florida
  • Kids Club
  • 14
  • REVIEW RATING 4/5

My name is Sheila, Ive been a member of LA fitness for a month ans a half now (the one located on okeechobee and military, west palm beach FL). About a week ago my daughter was in the kid care at the gym and while in there she fell and hurt her arm, she began to cry because her arm was hurting, at that time the care taker by the name of Karissa began making fun of my daughter by saying "look at... Read more

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  • 1 day ago
  • Fitness Centers
  • Fridley, Minnesota
  • Pool
  • 6
  • REVIEW RATING 4/5

complaints made by members have been ignored/ disregarded. There appears to be no concern for customer service. 1. The pool is cold and has been for months despite numerous complaints to the club & corporate. People have complained of muscles cramping during use in the pool due to the cold temperature. 2. A door in the men's locker room was broke for months causing a cold draft in the pool... Read more

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  • 1 day ago
  • Fitness Centers
  • Greenbelt, Maryland
  • Staff
  • 10
  • REVIEW RATING 4/5

The facility just reopened last week after being remodeled. I told the manager,S.Osborne that Bowie was a nicer facility. He told me that I didn't have to go to Greenbelt. Very disrespectful as I'm a senior citizen and I go to the gym for my knee replacement. He shouldn't talk to anyone like that. He was a disagreeable person before the remodeling and it hasn't changed. He needs a change in... Read more

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  • Mar 02
  • Fitness Centers
  • San Antonio, Texas
  • Guest Privileges
  • 36
  • REVIEW RATING 4/5

I joined on January 25, 2015. I signed myself and guest privileges, totaling to 49.99 a month. On February 2, 2015 I asked to have guest privileges removed from my account because I would not be bringing a guest during the times I was exercising. The employees at the front desk said it was taken care of. On February 25, 2015 my card was charged $54.19. I contacted LA Fitness and was told they had... Read more

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  • Feb 28
  • Fitness Centers
  • Mount Laurel, New Jersey
  • Membership Cancellation
  • 31
  • REVIEW RATING 4/5

All negative reviews covering this process are absolutely accurate, and while one might think the LA Fitness would improve their policies and procedures, one would be dead wrong. A couple of amplifying observations from 2015: 1) Should you wish to cancel, you will be told that you have to come to the facility personnally between 9:00 - 5:00 on a weekday, and that only the Operations Manager can... Read more

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  • Feb 27
  • Fitness Centers
  • Palm City, Florida
  • Gym Policy
  • 31
  • REVIEW RATING 4/5

Joined Stuart, Florida gym because my fiancé is a dedicated, long time fitness buff and member of this gym. The day I signed up we worked out together for an hour. Next morning, 2nd day of membership, we met up again to have a nice workout together. Not more than 10 minutes into the workout we were verbally assaulted by training manager, Jess, accusing my very fit fiancé of "training" me, when,... Read more

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  • Feb 22
  • Fitness Centers
  • Chicago, Illinois
  • Gym Atmosphere
  • 21
  • REVIEW RATING 3/5

Hanover. Il location.... the 50 tv's I'm watching during my workout, the channels selections that management decides to put on, ALL THE TIME; mens sports, news, Machanic shows, what happened to MTV music, vh1 music channels, tips on health. The selections they choose now, is very unmotivating.. to go to a health club and watch the news with all its violence and a men's shows nothing about... Read more

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  • Feb 20
  • Fitness Centers
  • 56
  • REVIEW RATING 4/5

Spin instructor loves to seduce and manipulate males that are married….she teaches at la fitness at 5:45am in Maumee Ohio..Her many marriages and divorces has proven to be an ongoing history of self service and satisfaction…I now need to mend a marriage of 15 years with 4 children under the age of 12 due to a instructor who uses company time as her source of fun…while destroying families because... Read more

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  • Feb 16
  • Fitness Centers
  • Patchogue, New York
  • Sanitary Conditions
  • 47
  • REVIEW RATING 4/5

I have been a member of the Patchogue NY La Fitness since they opened 4 years ago. From Day 1 the bathrooms were never cleaned and the showers are stuffed with body hair every day. The floors are slimy with germs and the pool and hot tub are full of hair and dead skin from other swimmers. The board of health should close them down. Management does nothing. Now that 4 years have gone by all... Read more

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  • Feb 04
  • Fitness Centers
  • Monroeville, Pennsylvania
  • Membership
  • 164
  • REVIEW RATING 4/5

In January 2015, I attempted to join La Fitness Monroeville, Pa. After joining, I decided to not add my children to the account. However, manager Warren and sales associate Tori explained that I had to for them even though they never stepped foot in the facility. Tori even went so far to say that they could never join if they were taken off. Never? It came across as a threat. Their... Read more

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