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2.0 Based on 187 reviews
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  • Customers like
    • Location near my house 11
    • Equipment 10
    • Location 9
  • Customers don't like
    • Customer service 26
    • Deceptive practices 16
    • Management not properly trained 12

VALERIE H, GENERAL MANAGER, LAFITNESS SNELLVILLE, GA HARASSED ME BECAUSE I SAID NO TO A DATE A while back I was practicing an African dance in the bathroom after a cycling class, when this lady walked up to me and asked me what type of dance that was. I explained to her it's an African dance I do to sweat before lifting weights. She said she likes the dance, and asked me to teach her sometime. She also asked me if there was any African clubs,... Read more

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we belonged to 24 hr, and those were bought by LA, so we had no choice. We were happy with 24 hr. too bad they went down. We live between 2 places for my husband's work , so 5 mo out of the year we are 6 hrs from their nearest gym!!! Because of this, every year 24 hr put our membership on freeze for FREE, that is in out contract. This place has broken our agreement and they are charging us $20 per mo. to keep our membership. Rotten place, I have... Read more

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I signed a contract for a personal trainer and every time i make a appt. With the trainer they assign they say they can do it and then the day of they cancel

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.... It's not possible to give no star. I complained about the dirty pool area and the showers since December and nothing happens, it's still dirty( hair, stones, spiders, worms, seaweed and a lot of more things who didn't belong there)...DISGUSTING !!!

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The sales person lied to us in regards to the ability to transfer our family membership from one kid to another, since the family plan only allows 4 members using it at a time. we have 6 in our family and they will do nothing to allow my entire family to participate. They just want more money from us for everything.... This place is not about family, health or community, its only about getting into your wallet. they have limitations at every... Read more

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This place is absolutely ridiculous I have gone in multiple times to cancel my membership and online and for the past 10 months they have still been charging me. I called and they said their was nothing they could do they then said they would email me a notice saying it was cancelled like the past 3 times and I still have not received a notice I'm an disgusted and will never again go to their gym I lost over 150$ to them and I'm done. They... Read more

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I signed up for personal training classes with the good intention of working out and getting in shape. 4 days after i signed up i was given a contract which required for me to work late for a period of 5 months. I went back to LA to cancel the contract or change it to something else, put it on hold etc, and they told me i only had 3 days to cancel after i signed even though i had not taken my first class yet. they said it cannot be cancelled and... Read more

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I was using their small little pool and one of them kicked a floating into my lane these people are not just commies and demons but they are not welcome in this country no respect... they hurt peoples feelings i rather buy my own equipment then go to that horrible place its like being in *** just minding ur routine but in ***... no respect not 1 respectable people there. If you have the same problem you know how these people are communists and... Read more

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it was a bad day we lost over 500$ from them they made us pay a entrance fee but we only agreed if we have a 1 month trial and so when it was about 1 month we asked if we can leave and then they said we had to make an appointment and it was over a month but we still called less than the month so we asked that the day we called was ok but they all sound like they had Alzheimer in the 30's and said did we ever say that now my parents are *** and... Read more

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I had a nightmarish experience cancelling my membership. I called to cancel two days before I moved and one day before my membership auto-renewed. I was informed that I could come in tomorrow, since I live across town and if the charge went through beforehand that they would refund me. So I went in first thing in the morning to cancel and they refused to refund the charge that they had promised to refund the the day before and assured me that... Read more

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