LA Fitness Complaints and Reviews

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LA Fitness
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  • 916+14 mobile complaints
  • $210K claimed losses
  • $229 average
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  • Aug 28
  • Fitness Centers
  • Atlanta, Georgia
  • Personal Training
  • 48

I have been a member at LA fitness for several months now. The manager made me signup for personal training and I got assurance from the guy that I can cancel it whenever I want to. I told him clearly that I wasnt planing this for long term but I can try it out for 2 3 months and either cancel it or proceed with it after that period. after 3 months I wanted to cancel it because I wasnt using it... Read more

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  • Aug 24
  • Fitness Centers
  • Personal Trainer
  • 25

I was a member of la fitness glendale ,my personel trainer was a good guy, he was fired becuz he was training clients outside the gym.before i could cancel my membership i got to know from another client that this personel trainer carlos is willing to train clients outside the gym,house or park,i was so surprised,why he wasnt fired,anyway i feel there is lot of politics involved in the... Read more

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  • Aug 23
  • Fitness Centers
  • Castle Shannon, Pennsylvania
  • Training Contract
  • 57

I've been going to LA fitness for about 2 years now and have had a training contract for the same amount of time. I absolutely have loved all my trainers and the gym itself but I have had so many issues with the company and money and contracts. The first red flag I had is that you are allotted 1 training session a week every month except they don't bill you once a month like every 8th or... Read more

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  • Aug 21
  • Health and Beauty
  • Rancho Cucamonga, California
  • Receptionist
  • 59

I have been a member of LA Fitness for 10 plus years, and have never had a problem until now. I have brought many people to the gym with me to get them to sign up. I never imagined that I would be treated the way I have been. I have been trying to get my girlfriend to go to the gym with me for 7 years now, and have always gotten the NO answer until recently. We head to my local LA Fitness, and am... Read more

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  • Aug 16
  • Fitness Centers
  • Filthy Facility
  • 59

I have been a member for about a year and a half. The place is very generic, crowded, and filthy. You can tell by the position and the number of used band aids around the pool and the used paper towels and tampons on the shower's floor that nobody noticed, let alone cleaned the place in a while. The pool has visible dirt on the bottom of it and mold all around. The personnel is not professional... Read more

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  • Aug 15
  • Fitness Centers
  • Cancelled Membership Charges
  • 75

NEVER let a la fitness tell you you have to cancel by mailing in a form to corporate cause corporate won't get it!! And you'll have charges in your account that you can get waived!! I canceled my membership by mail in May 2014, the club DID NOT EVEN PUT A NOTE on my account saying it had been cancelled! And corporate never got the letter! So I got charged up until aug 2014 and would they refund... Read more

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  • Aug 13
  • Fitness Centers
  • Ojus, Florida
  • Broken Facilities
  • 19

How come the manger in the la fitness in miami garden did not know that the women sauna is broken with all the people that come to this gym is a chame that it been a week an they have no idea when it is going to get fix but they are quick to tell you when you havent paid will I get a refund since I cant use all the facilaty an why should I go out of my way like they sugest for me to go too the... Read more

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  • Aug 09
  • Fitness Centers
  • Membership Charges
  • 85

I signed up for a 90 day membership because I wanted to try the facility out before I made a long term commitment. I was told by Kevin that I could sign up on June 29th in order to lock in the promotional price but we could start the 90s at a later date because I was going out of town for work and I have a scheduled surgery so I wanted my membership to start September 1 to December 1 I was... Read more

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  • Aug 06
  • Fitness Centers
  • Bethel Park, Pennsylvania
  • Pool
  • 46

I wanted to just cool off after being in the hot tub. There is no reason the whole pool needs to be shut off from other members. Talked to the manager, and she said "that's the way it is". This LA Fitness in Bethel Park is also one of the dirtiest clubs around. A ceiling fan has a half inch of dirt on the blades. Their are probably 25 lockers that have locks on them that I never see opened. Who... Read more

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  • Jul 26
  • Fitness Centers
  • Diamond Bar, California
  • Health Issues
  • 83

When I first joined the LA fitness in Diamond Bar California beginning year 2000, my family really enjoy the services being provided. However for the past few years this health center has serious health issues. They allow members to use body lotions or body oil in the steam bath facility. As a result of this action, the steam room is extremely slippery. I have tripped and almost felt down several... Read more

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