Submit ›
  • Customers like
    • Equipment9
    • Location7
    • Location near my house4
  • Customers don't like
    • Customer service21
    • Deceptive practices11
    • Management not properly trained10

  • Aug 24
  • Fitness Centers
  • Wildomar, California
  • Lake Elsinore
  • 97
  • REVIEW RATING 4/5

a week ago I signed up for 99 down and 24.95 per month. I walk in to ad my wife to the account and they wanted 89.95 per month total? We ask for management and they guy said "I am management". I felt like deflating his chest and slapping him upside his proud face. He did not want to work with us and came with a very dry and unfriendly attitude to begin with, I was shocked! We did not sign up my... Read more

Was this review helpful? 0 1

Deceptive, chased me for payment for a membership they wouldn't cancel. Dirty mouldy change rooms and panic buttons out of order. Sauna broken constantly, really not the service you pay for! Add comment

  • Aug 21
  • Fitness Centers
  • Bronx, New York
  • La Fitness Sanitary Conditions
  • 35
  • REVIEW RATING 4/5

The juice bar sells expired products, and even after complaining for weeks, i'm still being sold expired products. I'm sick of being told that the juice bar is not part of LA Fitness, it's an insult to customers. I just don't want to be poisoned, that's all. The staff is rude and the personal trainers hang out and joke all day long. The place is also dirty and not up to industry standards. ... Read more

Was this review helpful? 0 0

  • Aug 21
  • Fitness Centers
  • Encinitas, California
  • La Fitness Cancellation Policy
  • 59
  • REVIEW RATING 4/5

I am no longer in USA and I contacted LA Fitness via e-mail to cancel my membership. They told me that it can only be cancelled on the website...I went to the website and it doesn't work at all.The phone numbers they gave me, nobody answers...They just make it impossible to cancel the membership. I signed up for Encinitas Club and now it seems they want to charge my bank account forever. This is... Read more

Was this review helpful? 0 0

Bellevue club on main st is horrible. Michael the personal trainer WILL NOT show you how to use any equipment. I joined the gym to use machines, not to do squats. Frustrated Add comment

  • Aug 10
  • Fitness Centers
  • Chicago, Illinois
  • La Fitness Membership
  • 112
  • REVIEW RATING 4/5

There is a new LA Fitness opening in Brighton Park on 39th & Archer in Chicago. There are signs outside saying - Come inside for a tour today! We went in this weekend to get a tour. The first young lady approaches us and says - Are you ready to start your membership today? We reply that we are just there to get information on pricing on see the facilities. She pushes a bit, but finally says... Read more

Was this review helpful? 0 0

  • Aug 09
  • Fitness Centers
  • La Fitness Personal Training
  • 114
  • REVIEW RATING 5/5

If you are considering joining this particular LAFitness club or any other LAFitness please read my story and ask yourself, “Do I want to become involved with a company that does business in this manner?” And if your answer is “NO!” then spare yourself the headache and run far away from this business. On July 1, 2015 I signed a personal training package contract with LA Fitness for 4 sessions a... Read more

Was this review helpful? 1 0

  • Aug 09
  • Fitness Centers
  • Alpharetta, Georgia
  • 30
  • REVIEW RATING 4/5

I am sick of your harassing calls! I get numerous calls a day, even on Sunday which is illegal. I have asked numerous times to be removed from your call list and I'm still getting calls. This is also illegal. Debt collectors have to stop calls if requested. This harassment is the reason I'm ending my membership. It's ridiculous to be called from numerous area codes for a $30 membership that... Read more

Was this review helpful? 0 0

  • Jul 31
  • Fitness Centers
  • Belmar, New Jersey
  • La Fitness Membership
  • 34
  • REVIEW RATING 3/5

My membership La Fitness falsely discontinued my membership as I was being charged monthly! I even provided a three way conversation with my bank and the manager refused to acknowledge their mistake. In the end I was charged twice for three months and they are demanding I pay back there double charges since my bank disputed them. Awful experience and customer service. Sad part is I've been a... Read more

Was this review helpful? 0 0

Club is a complete corporate SCAM ... BEWARE .. Worst fitness club I ever had to deal with... And yeah try and cancel your membership good luck Add comment

Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to La Fitness. However, many companies do monitor reviews on our site.

 
×
You are reading about La Fitness.
Filing a new complaint about
×