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  • Customers like
    • Equipment8
    • Location6
    • Location near my house4
  • Customers don't like
    • Customer service21
    • Deceptive practices11
    • Management not properly trained10

  • 2 days ago
  • Fitness Centers
  • Atlanta, Georgia
  • La Fitness Indoor Heated Lap Pool
  • 2
  • REVIEW RATING 4/5

They close the pool approximately every 6 months and delay reopening it for excuses. atlantic station LA fitness In a city as big as Atlanta we cant get the part? Closing saves money so they don't worry about getting it open. Customer Service must be from Ballys - same training - nothing we can do to help you - go to another club - we cant extend your membership. You can do better look... Read more

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  • 2 days ago
  • Fitness Centers
  • Miami, Florida
  • La Fitness Staff
  • 19
  • REVIEW RATING 4/5

I wanted to joint the brand new La Fitness facility for me and my wife,but when i went in there to joint and talked to a guy name Billy,he explains to me about everything,i understood everything but then I told him that i have to talk it over with my wife than i ll be back,you know what billy so call the manager told me?He heard that before,liar always a liar,now after he said that do you really... Read more

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  • Jun 29
  • Fitness Centers
  • San Diego, California
  • Shower
  • 20
  • REVIEW RATING 3/5

My experience from LA fitness Very greedy people running this organization Unprofessional, rude The place in San Carlos, San Diego, Jacuzzi keep barking down, man looker room is so dirty Once I asked to change the TV channel from the very young girl on front deck, she said OK But she did not care she was talking to some boys for long time , one time there was problem with shower , I ask manger... Read more

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  • Jun 26
  • Fitness Centers
  • Mississauga, Ontario
  • Fitness Membership
  • 22
  • REVIEW RATING 4/5

Shannon the Operations Manager is inexperience deflecting responsibilities, her famous words are "It is what it is". Val hangs up on you on the phone and he claims that if you don't like it, he will have head office revoke my membership. Chantelle the Fitness Director has no idea what she is doing. She misinforms the members who attend class and then cancels classes. She is teaching classes... Read more

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  • Jun 25
  • Fitness Centers
  • Downey, California
  • Guest Pass
  • 15
  • REVIEW RATING 4/5

I requested a guess pass, brought my guess without ID manager with out any proper customer service skills- refuse to let my guess attend or even wait in the facility....It was so hot outside and asked for my guess to wait outside/Manager could have approach things differently making my guess feel welcome, and sit inside to observe the gym-classes etc. I left and til today no call to ask if I'm... Read more

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  • Jun 25
  • Fitness Centers
  • Little Rock, Arkansas
  • Personal Training
  • 45
  • REVIEW RATING 4/5

I joined LA Fitness on University Av. Little Rock, AR and loved the nice new facilities. I worked out for a while and thought it was time for a personal trainer. Signed up and that is when they took me. They told me they would work me out 2 times a week for the price of one. Well, I said O.K. knowing I probably would not get a work out 2 times a week but thought I would get a work out once a... Read more

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  • Jun 24
  • Fitness Centers
  • Detroit, Michigan
  • Gym Staff
  • 11
  • REVIEW RATING 4/5

The l.a fitness gym staff @ 8 mile location St. Clair Shores were very unprofessional to much playing while on the clock, barley did any work much worse when managers were just as unprofessional as well I witness this from morning start to night closing smh........ when the gym plan to re-open @ the end of the year 2015 I hope this staff do not returns so sad you had the wrong people working... Read more

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  • Jun 22
  • Fitness Centers
  • Houston, Texas
  • Membership
  • 27
  • REVIEW RATING 4/5

I have attempted to contact the manager at the location, spoke with Sales and Operations managers both of whom promised I would be contacted but I have heard nothing..In a nutshell, arrived at location, signed up for membership for (2) but only (1) name was allowed, toured facility, pool was questionably unclean, was passed off for a consult by a Personal Trainer, who sat across from us with her... Read more

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  • Jun 17
  • Fitness Centers
  • Dallas, Texas
  • Staff
  • 1
  • 1
  • 52
  • REVIEW RATING 4/5

I have many years in this gym since I was Ballys had never had any problem in fact conosco to most people. Now my boyfriend and I started training muntos and have had 2 problems with one of the coaches for not bothering her not, bre is Jason is enta in Centerville & 635. Mimpunto is that, mind if I train with my partner or not that's no problem wanted to leave us alone apart from it being... Read more

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  • Jun 15
  • Fitness Centers
  • Clifton, New Jersey
  • Personal Training
  • 1
  • 1
  • 69
  • REVIEW RATING 4/5

Worst gym ever. January 2015, purchased 6 months of Personal Training, once per week. As of today, June 15, 2015, I have 19 training sessions. 5 months worth. This is due to trainers cancelling last minute with no coverage, or quitting and we show up for a session only to be told there's no coverage... Isn't the manager supposed to FIND coverage or do it himself? Called corporate several... Read more

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