La Fitness Complaints and Reviews

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La Fitness
Main address:
, , Contact@fitnessintl.com
  • 950+24 mobile complaints
  • $220K claimed losses
  • $223 average
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  • 2 days ago
  • Fitness Centers
  • Delray Beach, Florida
  • Service Animal Policy
  • 9
  • REVIEW RATING 4/5

My service animal is on my membership and her licensing has been shown to the LAFitness. She has been coming for over 2 years and 99 out of 100 people love her. I attempted to go to the newest LAFitness in Delray Beach and the manager had complaints every day for the first week about my service animal and she told me she does not want animals in her gym. When her cleaning staff hit my service... Read more

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  • Nov 25
  • Diets and Training
  • Mill Creek, Washington
  • Training Session
  • 10
  • REVIEW RATING 5/5

I was a Vision quest member to start. Vision sold out to LA Fitness. I have a member ship with LA Fitness now! I went into the gym after a very long time paying dues every month. I wanted to sign up for 4 to 6 training sessions to understand the gyms equipment. The training Manager in Mill Creek we do not have a package like that. We do have a 12 week program but you sign up for the 52 week... Read more

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  • Nov 21
  • Fitness Centers
  • Personnel
  • 33
  • REVIEW RATING 4/5

Hi! I would like to tell you about poor experience at one of your clubs. On November 20 of 2014 around 10.30 a.m. I was passing your club in Orlando near Lee Vista Blvd. I have got Interest of your Club long time ago. So that time I decided to see everything with my own eyes. As I walked inside the Receptionist have not paying attention to walking people-he was on a phone. Which is fine. I have... Read more

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  • Nov 20
  • Fitness Centers
  • West Palm Beach, Florida
  • Trainer
  • 23
  • REVIEW RATING 3/5

I was working with a medicine ball in an empty gymnasium as I've been doing for a month or two. This little LA employee, not a trainer as far as I know, maybe she works the front desk, who knows, but she comes right up to me and takes the ball saying I can't use it in the gym, that a trainer needs it & it can only be used in the private training area. WTF?? So now I have to hire one of their... Read more

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  • Nov 18
  • Fitness Centers
  • Personal Trainer
  • 26
  • REVIEW RATING 3/5

Personal Trainers do NOT give you enough time as stated on agreement- only give 12-14 minutes for session of 25minutes. Also, trainers are not certified. They don't show up on time for scheduled training sessions. very very disappointed. it is a rip off. do not sign a contract for Personal Training. Also, there minimum contract is 28 weeks when other places offer 3 months. LA Fitness in... Read more

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  • Nov 17
  • Other
  • Tampa, Florida
  • Training Agreement Cancellation
  • 1
  • 1
  • 39
  • REVIEW RATING 4/5

I joined LA Fitness back in June. Eighteen days later I tried to cancel my membership. I had not been given a copy of my contract until two weeks later when I tried to cancel. The guy who signed me up had me sign things on a small device. I told him I had an unsteady job and I wanted to be able to cancel at any time. I later found out that they put down $3300 for personal training and then... Read more

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  • Nov 11
  • Fitness Centers
  • Swimming Pool
  • 2
  • 2
  • 31
  • REVIEW RATING 4/5

im members at la fitness many years,(EASTONE ,PA) i love to use swimming pool, but water is too cold,when i swim one day get cold sick one week, i raise an objection to them many time but never changed.hope some day change ... hope some day -can we get warm water to swimming?..so less get cold? LA Fitness has a standard corporate policy that the pools are to be maintained between 83-84 degrees.... Read more

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  • Nov 07
  • Fitness Centers
  • Gym Membership
  • 61
  • REVIEW RATING 4/5

I joined LA fitness as its the nearest gym I could access. The gym is lovely however as ive moved away to a diffrent country I will no longer be working. They wanted proof of flight and adress. So i called up the number and spoke to a lovely person , they need proof so I sent them the only image I had of the tickets which was s small image. However I never got emailed back weither the membership... Read more

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  • Nov 07
  • Fitness Centers
  • Gym Membership
  • 32
  • REVIEW RATING 4/5

I joined LA fitness not only becouse it was near ts the oly gym I can go to as I dont drive ect... im 17 but the guy said "dont worry we will say ur 18" a few month pass I decided I need a good few months away meaning I wont be working this means I wong be able to pay. I tried canceling. I gave them some "proof" they never got back to me so I thought I was cancelled...but no I was still bring... Read more

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My son called on the phone before he went to LA Fitness. He told them he was considering joining. The person on the phone said no problem to come in. When my son went - they wouldn't let him in. Add comment

 
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