La Fitness - Canceling Membership
Been trying for a month to cancel membership, which, oddly, one can not do by phone or walking into a local fitness center (Note: I had no problems writing a check and signing up by walking in). As a member of the military who recently received orders, I went to my "club" in Doral, FL as instucted, picked up cancellation form, and was told to mail it to LA Fitness HQ.
Desk attendant said that the postmarked date on envelope would be used to prorate. A month later, my membership fee is still being withdrawn from my account. I called LA Fitness HQ, explained process I'd been through, then received a "we see no signs of cancellation" response and an "if it were me I would have..." lecture that included instructions on walking in to a nearby club, asking for a cancellation form, ensuring the desk attendant makes a note on your account (confirm with your own eyes), fill out paper form, and send it via certified mail to LA Fitness HQ followed by weekly phone call check-ups. What a work-out.
While talking to LA Fitness HQ Phone Witch, I was trying to perfect a new stretch where I reached through the phone and grapped her belligerent neck.
My advice: do push-ups or join the military if you want to get fit; otherwise, walk into LA Fitness, bend over, and touch your toes.
Location: Tampa, Florida
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Went into an LA fitness in Brampton, Canada ....decided to use ladies room before my work out..only to be greeted by a very offensive and tacky note posted on the wall by its management , addressing all women of the club stating "this is not your home, if you are caught coloring your hair in the bathroom your membership will be cancelled." I thought to myself how disgusting and tacky of the leadership of the gym. I wonder if there is a sign at the entrance of the men's room saying "please do not *** all over the floor, this is not your home." To note.....I have ever seen a male bathroom attendant cleaning the bathrooms...it's always been a female leaning the bathrooms....so i suppose it does not consider its male users need to be reminded to use some care and consideration when *** or *** all over the floor that the female attendant needs to clean up.
Please LA FITNESS is all a lie, I came into the location and the attendance was excellent, until we sign the papers, they told us completely different what it was on the contract we pay like $600 in advance all cash,and I ask and I recorded my conversation when I get a trainer can I get out anytime the answer was YES ANYTIME...please just sign :( :( the papers u could not even see the letters was like white out not clearly and we sign , now we have to pay like $260 a month each week they are charging us $65. I ask them I tough it was every other week and they sd no is every week you pay $65,,,so now let see what the Head Office tell me .... :(
after cancelation of contract in aprill I was billed for next 3 months
and When I got writen recete of cancellation from La fitneess manager in June I recived warning letter and collection for July and August
This is La Crime and criminalist no managers but for sure not la fitness
I AGREE! with everyone here!!
specially La Fitness of Canada and of Brampton ,Ontario.
They try to withdraw money more from what i had signed to pay monthly and continue to do so as more then two times in one month!! thats illegal and went to the location in Brampton and its a complete JOKE the staff they have working there!!!! they all are *** useless and unwilling to help a client! THEY NOT HAVE SUCH YOUNG AND *** PEOPLE WORKING THERE!....They made me sign a contract and then tell me it was something different from what it states in the contract!.
for the money , damages , and time i wasted I am taking this to court!!!!!.
Till the END!!!!. and spreading the word on this Company!!.
LA Fitness unfortunately is one of the very few gyms in my local area. I was burned once by their 'cancellation process,' but thought I should give the new one in my area a second chance.
Wow, I was wrong. I was burned once by their "mailing" process and was charged twice. Again, I got burned just this month because I was told that their "Manager" was only at work from 9AM - 5PM. So I couldn't make it in time to cancel my membership, but THEY KNEW I wanted to cancel it before it was too late.
Seriously, a business like this should make membership cancellation just as joining.
Avoid LA Fitness, guys. I've tried small local gyms, and they worked great!
Cancelling membership is impossible. Representatives are shady.
They gave me only 1 out of 3 pages copy of contract for the club membership. For personal training I was asked to do electronic signature and never given a contract. Shady rep told me to just try it out for 3 months if it does not work out let him know. When I got laid off and can't afford payments, I was told only reason I can cancel is if I move 25 miles or cannot work out due to disability.
Otherwise I was told to freeze it for $15 a month to save me the $90 I would have paid. It does not make sense why would I pay even $15 for something I will not use. I don't have money to splurge just so they can make more money from me. I hate LA Fitness it is the worst in customer service.
Shady reps who only need to meet their quota and will tell you anything to make a sale. Wow!
OMG....canceling is impossible. Warrington, PA...I went in in July...signed paperwork and now am being told there is no record of cancellation and they are still getting their automated monthly payment -- I've canceled this with my bank though..screw LA Fitness!!!
La fitness Brampton, Ontario, Canada is the worst place for workout.
facilities are great. corporate is pure bs.
money driven liars. once u join no one cares if you ever set foot in the place again. avoid the personal training scam. never, ever pay an initiation fee.
join at the end of the month and walk out if they want an initiation fee. they will call you back. never pay more than 29.99 a month either.
best choice, join gold's, cardinal, 24 hr, ballys, lifestyle. any place but la fitness.
They should be giving pro rated refunds for the unused portion of your account. I am not under contract so I called the local gym to inform them that if they tried to take out the next payment it would fail because I closed out my checking account.
I am not under contract so they cant force me to pay. yes closing out your checking account is as easy as pie.
I joined by the week ($10/week from the website) in North Brunswick NJ while I'm here in New Jersey for a month. They keep it very clean (compared to my home club 24 hour fitness in Washington State).
Too many hot girls though. It's very distracting. The guy who cleans up is always working hard. I don't care if the desk employees text.-:) I'm just there to work out.
They are still friendly enough.
However when I went to cancel it they gave me some sheet to mail to Los Angeles. Now I need to find a stamp.
Where can I get one?-:)
Honestly, besides that I'm was very happy with the club. I wish I could take it home with me!-:)
I am requesting for you to cancel my Lafitness membership.. membership # F944**** as of today 6/26/2011.Thank youJeffrey Mosiamosia123@***.net
I signed up for personal training by one their their representatives. I signed the contract and was never told that there was a 10 day cancellation period and I never got a copy of the contract.
It is a pain to try and get my money back and even to cancel my membership. LA FITNESS IS THE WORST FITNESS FACILITY, WASTE OF MONEY AND A RIP OFF!
I would never recommend anyone to join this gym. There employees are worthless and headoffice is a complete joke.
:( LA Fitness is a dirty rotten scandal!
Theme here is problems canceling your membership. Added a family member to my account for very reasonable cost.
No contract required and all paperwork was handled by representative at their membership desk. We were informed that you pay the first and last month at signup. Does anyone think to ask what this really means. The assumption that I made(WRONG) was that if I canceled then that month was prepaid and no additional cost would be incurred(WRONG).
What it really means is that they are going to get one additional month out of your pocket and also the last month that was prepaid. So you will be an unwilling member for two additional months. WHY DO THEY GET AWAY WITH THIS? You cancel your cable and it is cancelled at the time they take your call and you receive a refund for the undelivered service that you prepaid at the beginning of the month.
It is the same for you home phone - Electricity - and other utilities.
You have a choice and are not charged for services for which you do not want. Please pass this on to all who might have an interest in joining LA FITNESS so they can at least ask the right questions if they still are interested in joining.
Cole LA FITNESS GLENDALE, WI
TOTAL SNAKE OIL DUDE. DO NOT JOIN LA GLENDALE.
DIRTY, EMPLOYEES ARE LAME AND RUDE. ALL THEY DO IS TEXT AND TALK TO EACH OTHER. THE R BALL COURTS ARE NEVER CLEANED FLOOR IS ALWYS DUSTY AND SLIPPERY!
COLE IS A LIAR AND DOES NOT HONOR HIS WORD. DO NOT TRUST THIS COMPANY FOR ANYTHING!!
Overcrowded, not clean or wiped down after use during the day, and canceling is horrible and difficult...needless to say don't join don't try them out just keep walking past the building if you want to avoid another pain in your life.
I have the same problems with LA FITNESS in Conyers, Ga. I went to their website- the same site that they used to get in contact with me- to tell them to freeze my membership until futher notice.
I also sent my acct number and membership number well in advice before the next billing cycle. Guess what?
They had taken it out anyway. Looking to cancel the membership all together now.
well i'm going though the same thing been trying to cancel my membership and personal trainer they know when i joined that i had Fibermyalgia i told them i would try it but i could not do what they wanted me to so i called them and told them to cancel it they told me that i could not cancel my personal trainer i told them that they knew my ability when i joined they told me we'll get u an expert in Fibermyalgia yeah thats what they told me when i joind well that was a lie well i continue to try to cancel they keep taking money from my account so i guess the only thing i can do is get a new banking account it's a pain in the......butt
On the advice of another commenter, I desperately emailed "orlandog@***.com," asked for my account to be canceled, and included my key tag code and phone number. Ten minutes later, I have a receipt of cancelation (which I will most definitely be keeping for my records...)It seems suspiciously easy, considering the nightmare tales you're all telling, but perhaps this Orlando G character is on our side!Seriously, people.
orlandog@***.com.
Do it. Good luck!