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I wanted to reach out being I had a very disturbing and ungrateful encounter with one of your facilities. On October 7, 2017 I went to the La Fitness at 9291 W FLAGLER ST MIAMI, FL 33174, it was for a special Zumba class from 3-5. Atmosphere was great, instructors were...
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1.0
I didn't like
  • Unprofessional
  • Unrespectable staff members
#1112470
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This once was a beautiful state of the art building. The membership was polite, the showers and pool were clean, the equipment was clean and well-maintained. The staff was competent and knowledgeable. Sadly, this is no longer the case. Even though we live a few miles...
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#1104013
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I visited the LA Fitness center in Delray Beach FL on Aug. 6 to inquire about options for my working out there for the 1-month that I would be visiting in the area. I was told by Frank that the best offer he could make was a charge of $95 for that period. I thought...
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2.3
I didn't like
  • Rules for cancelation
  • Being deceived
  • Dishonest sales people
#1100815
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La Fitness - The Sauna

La Fitness
#1108283
4.4
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The Sauna at this location on 91ST Ave and northern in ARIZONA LA fitness PeoriaWest is colder than the outside temperatures. It has been like that for months and they don't seem to care about fixing it.
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La Fitness - Bad communication

La Fitness
#1099478
2.2
Details
The redondo club has had consistent problems with keeping good instructors at the designated times.Often a class has been cancelled and nobody knows what's going on ever it's so fustrating and unprofessional to run a business in this manner. I hope they can get it together or they will lose alot off people.
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Negative LA Fitness

La Fitness
#1097329
Regional manager Mike called and spoke with me. I honestly was expecting an.apology from his subs. Meaning the Operations Manager and General Manage. If someone returned lost property to me that.belonged to my customer i would fully appreciate and expect my staff to respond in the same fashion. Guess it is expecting to much.
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La Fitness - Horrible place

La Fitness
#1093592
It was hair in the soap container. That is nasty. Some Equipment is rusty and old and out of order
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I will never do business with LA Fitness again. I have been harassed endlessly for the last 2 weeks due to a hiccup with my credit card. I had all the intent in the world to clear this up until I received 5 calls before 8 am on a Saturday to clear up the $24 that I...
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#1100185
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I Used the bathroom..no tissue. Tried to wash my hands, and despite multiple Sinks areas no soap. The Instructors tell us often how badly they are paid. Group exercise room no air conditioning. No fans either. I am shocked that no one passed out. Manager rude when...
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1.6
#1097513
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Believing L.A. Fitness to be a responsible and reputable company, soon to find out otherwise. On Sunday 8/27/2017 I found a set of car keys along with house keys.There were several tags with different companies attached. Finding the LA Fitness tag attached I...
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2.8
I didn't like
  • Attitude of staff
#1093748
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In the two years I have been going there LAF has not had a good reputation for repairing problems with their hot tub. Often it has taken weeks to get it fixed. They say " the part had to be mailed". Did they use Pony Express instead of Overnight? This time they are...
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#1092149
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My husband and I quit today after 9 years. Another member was loudly playing a vulgar, racist podcast on a phone he had placed 10-15 feet away from him as he worked out. I simply calmly suggested he get some headphones. He aggressively got into my space and told me to...
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#1091824
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First straw was a new lead trainer I had never seen. That was about two months ago. What a ***. Never once has said hello or smiled. I'm there 4-5 days a week. He asked me to leave the training area along with another member. Equipment was not being used. We asked if...
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#1086928
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I am a new LA Fitness member and I am shocked at their lack of customer service. On my first week at LA Fitess I was Harrased my the lead trainer Kiante Trip for working out with a friend. He agressively told me with out warning that I must leave the gym because I was...
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2.6
#1086361
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