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2.1
Details

Update by user May 14, 2017

if they offered a free lifetime membership I wouldnt go there agin.

Original review posted by user May 13, 2017

LOUISVILLE KY. TAYLORSVILLLE RD. I moved & called to cxl membership a week before my next month dues is deducted from my credit card, i was told I had to print out a cancelation form & mail it to corp...
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Review
#1046662 Review #1046662 is a subjective opinion of poster.
Service
La Fitness Membership
Pros
  • Open airy facility
Cons
  • Cancelation
  • Rules for cancelation
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy

La Fitness review: Extra charging

1.0
Details
Hi, There was campaign last month in LA Fitness at 9025 S Texas 6, Houston, TX 77083. My roommate registered and agreed to pay monthly 28$. My payment day is generally 24 or 25 of each month. When I checked my balance today, I noticed that LA charged me for 28$. I called the branch, the guy on the phone told me that because I am primary member, I am charged. First of all, anything has not been told us that I will pay his debt. If I will pay his debt, why he was charged 83$ at the beginning? Once LA charged him, why LA doesn't keep charging him? LA has his credit card info. Did I make a mistake taking a new customer to LA? Secondly, the guy registered my friend promised me to give a shaker as a result of membership. I reminded him a few times, but he ignored, then addressed me to the manager. The manager told me that I have to download the app and do it on there. The registering guy did not tell that I have to download the app. They took my time and lied to me, deceived me at the end. I want 28$ to be refunded and I want my shaker. Regards,
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Review
#1046457 Review #1046457 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Pricing issue
Loss
$28
Preferred solution
Full refund

La Fitness review: Can they really sue me

Yesterday,I was working out at the gym on Pershing and seen a mouse under the exercise bike.i took pictures of the mouse and posted them on fb to show la fitness what kind of mess there's in that location and the following day they threat me if I don't delete the pictures I was going to be sue and be arrested.
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Review
#1045664 Review #1045664 is a subjective opinion of poster.
Service
La Fitness Sanitary Conditions
Reason of review
Bad quality

La Fitness review: HORRIBLE SERVICE

2.1
Details
Had incredibly unsatisfactory experience with this gym. Originally purchased membership in North Richland hills, which has been running late in opening by 3 months!! Was told I could use euless location until it opens, only to experience incredibly rude service from manager, aaron b. Will not be coming back, canceling membership. Rather use antiquated machines at 24 hour fitness Southlake.
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Review
#1044592 Review #1044592 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Poor customer service
1.7
Details
Went in to sign up for a membership with "Frank" aka "Harry Wormwood". He seems nice enough, if you appreciate that greasy car salesman vibe. But as the negotiations began he became so overly pushy it was genuinely uncomfortable. He kept trying to tell us about how he...
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Review
#1041124 Review #1041124 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service

La Fitness review: Invade my privacy

1.9
Details
At La Sier time. 9.45pm member#?? , name Letty she Invasion of my privacy and has been in vade by pull curtain shower while I was ringing after shampoo,Letty told You get out shower.Brana on duty that nigh she well let her manger know next day, 4/27/17.i come in LA Fitness meeting manger(Aly).she attached me why I'm used handycap shower:
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Review
#1040897 Review #1040897 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
1.0
Details
La Fitness review - Awful deception to it's customers
This gym has gone down hill so quickly. About 2 1/2 years ago over night they lost 70% of their members because a new xsport opened in the area. At the time the gym was run down and filthy. It took over 2 1/2 years to re build the clientele and trust of its members....
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1 comment
Anonymous
#1315728

Only fools spend money on gyms.

Review
#1034038 Review #1034038 is a subjective opinion of poster.
Product
La Fitness Gym Facility
Cons
  • Cleanliness
  • Broken promises
  • Dishonest sales people
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

La Fitness Customer Care Review

1.2
Details
Made headlines of New York paper Joined gym almost year ago every week they say we will open after almost a year of This going on i call up and get hung up on 4x very un professional and a disgrace
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Review
#1032269 Review #1032269 is a subjective opinion of poster.
Service
La Fitness Customer Care
Cons
  • Rude service
Reason of review
Poor customer service
This place is a nightmare. Employees lie and promise you anything just to get you to sign for personal training. They told us that they are licensed physical therapists. They told us that there is no cancellation fee and we can cancel anytime. In reality you can't...
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Review
#1032097 Review #1032097 is a subjective opinion of poster.
Service
La Fitness Personal Training
Reason of review
Bad quality
Loss
$700
Preferred solution
Full refund

La Fitness review: Over Charged for Months

LA Fitness Brandon FL. I told them that i wanted to cancel my membership in December since i would be working out on base since it was free. In January i knew i had paid for a month in advance so i went to LA to workout. Feb-April i never stepped foot in the gym. I checked my bank account to see why i had been short a money every month and LA Fitness was charging me $32 a month plus 2x $5 service fee charges. I called to the main office to tell them i canceled and they told me to go fill out a form and they would not remove my bank account information or card until i gave them a new card. They make canceling a hastle and they will charge you another month once you have already stopped going. This is on top of already paying 1 month in advance. So they are essentially getting 2 months free pay if you cancel your membership.
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Review
#1031393 Review #1031393 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Return, Exchange or Cancellation Policy