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2.7
Details
Hey Folks, I signed Personal Training Agreement on 01/16/2017 at 755 Brookhaven Ave, Atlanta , Georgia, LAFitness Club. On 01/24/2017 I called to cancel this contract by phone. I eventually went in person on 01/27/2017 to talk to Management to cancel contract, and...
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Review
#1024682 Review #1024682 is a subjective opinion of poster.
Cons
  • Being defrauded
Reason of review
Poor customer service
Loss
$520
Preferred solution
Let the company propose a solution
Tags
  • Lafitness Membership

La Fitness Gym Facility Review

1.3
Details
I have been to the LA Fitness in oak lawn and also to the one in Morgan Park and both need to try a little harder about the clean up and helping to make each location smell nicer and not like dirt socks. Also last night my husband and the man working out next to him actually saw a little mouse at the Morgan Park location!! Can you please clean up and keep it clean. Thank you!!
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Review
#1024351 Review #1024351 is a subjective opinion of poster.
Reason of review
Bad quality

Filthy LA Fitness Patchogue NY

1.3
Details
The Patchogue, NY Location is not a very clean or well maintained Gym. Every morning the Men's Locker room, Basketball court and general Floor Area are disgustingly filthy with Garbage all over the place. The Spa never works anymore as the claim they are waiting for parts to where it is down for weeks. The Pool Water is always filthy. There are never any paper towels in the towel dispensers or any cleaning solution as well. Management doesn't do a good job of keeping the GYM clean or lean on the members to at least through out their garbage or clean off the machines when they are done using them. On a clean scale of 1 to 10, where 10 is the worst, the LA Fitness in Patchogue NY is a 9. Joining this GYM was the worst mistake of my life. Fair warning for anyone thinking about Joining this GYM. I cannot speak about the others, but if the Management of this Gym doesn't seem to care about keeping it clean, i cannot understand how the Owners of LA Fitness could let this continue without making Massive Changes to correct the situation.
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Review
#1023750 Review #1023750 is a subjective opinion of poster.
Cons
  • Equipment is not well maintained
  • Spa never works
  • Very dirty
Reason of review
Poor customer service

La Fitness - Customer Care Review

1.3
Details
I went to L.A. Fitness in Riverside on Arlington. Today, I went with my Mom and she had a guest pass. The guy that helped us out last week mentioned that she was able to come for 7 days with the guest pass. The ladies attending the front desk were rude and told us in an aggressive and demeaning tone of voice to SIT DOWN!!! I was upset because I felt very disrespected. I dont have anything against any other race, but these two ladies were african american. The manager is also african american and he just treated us badly too. He wanted to forcefully have my mom sign up and when she said no. He just turned his head and ignored us and left. He was very rude and doesnt have any social skills. I was like, really? How can they have these people working for a well known gym. Corporate needs to really educate this younger generation to be kind and respectful to the customers. Most of these young kids are very selfish and have a very nasty attitude. I hope these people get fired. They need to go back to school and become educated on how to treat people. I myself work with mentally ill and these people that I have seen have some signs of Intermittent Explosive disorder. They need help, desperately. Next time that I get treated this way, I will call the cops. Rude people with no education. Thats why they work at a gym. The real world doesnt have jobs for slackers that dont put some effort in their education.
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Review
#1023460 Review #1023460 is a subjective opinion of poster.
Reason of review
Poor customer service

La Fitness facilities in Broward County, FL are disgusting

1.0
Details
As a long time member of LA Fitness, I have never seen clubs in the Fort Lauderdale area run so badly. There is a tremendous difference from North Florida and north and certainly in PA where I moved from 14 months ago. I fault the management who fail to run these facilities in an appropriate manner and let the bad guys create the atmosphere instead of management mandating the atmosphere. At Cypress Creek, hardly anyone returns dumbells, unracks weights from equipment, or wipes down sweaty dirty equipment after they are done. The floor is the trashcan more than the trashcans are actually used. Boom boxes blare inside gym bags and personal devices are constantly used without headphones. This is daily, not once in awhile. Federal Highway isn't much better. Copans Road is quickly going downhill. So tired of all the disgusting perverts in the locker rooms, and showers. I have seen people peek into my shower, ***, and even *** inside showers with curtains wide open or even in the walkway between the showers. Twice now in one week at both Federal Highway and the facility off Cordova Rd, guys have been smoking electronic cigarettes in the men's locker room. How totally disgusting and inappropriate for a gym facility. For those like myself who suffer from asthma, those who do these types of things should lose their membership immediately. Your front desk employees don't care and the management is rarely if ever onsite in the evening. Start providing a clean, healthy and suitable environment and set the tone, instead of members doing whatever the heck they want. If I take a picture, it will of the next person getting off in the showers and then calling the police. So tired of this disgusting ongoing behavior that is allowed to continue. Get some management that cares more than getting people out before the closing time. The only time they listen to complaints about all the perverts is when the gym has closed and the perverts are still in the showers.
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Review
#1022980 Review #1022980 is a subjective opinion of poster.
Cons
  • Atmosphere at most clubs in broward and dade counties
Reason of review
Poor customer service
Preferred solution
Management should dictate and ensure the clubs are run in a healthy manner considerate to all members. Create the environment, don't ignore it.
I HAVE BEEN GOING TO THE CENTER FOR OVER A YEAR, AND ONE DAY, I WAS JUST SITTING ON THE SIDE OF THE POOL, AND THIS PERSON CAME OVER AND ASKED ME WHY I WASN'T GOING IN THE POOL, AND I TOLD HER THE WATER WAS TOO COLD, AND SHE STARTED TO SCREAM AT ME, AND SAYING ALFULL...
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1 comment
Anonymous
#1303743

LOL, you asked a lawyer about water temp. Stay home and take a bath if you want to control that, SMH...

Review
#1021822 Review #1021822 is a subjective opinion of poster.
Reason of review
Bad quality

La Fitness - Membership Review

DISHONEST COMPANY.I tried this gym and didn't like the noisy pool area I'm trying to work on my knee after surgery and there was way too much horsing around going on. As I left there place I told there guy behind the desk to look up my account he did and I said please cancel it then I left. La Fitness is a dishonest company not only did they charge my card after canceled my membership they charged a extra 5 dollar late charge on my bank card. Now I'm being told I have to either come in and sign a form or write a letter to the corporate office. DO NOT DEAL WITH THIS COMPANY, I was told over the phone they can and will keep charging me if I don't do what they want me to do.... A DISHONEST COMPANY. You are money to them NOT a customer, they just want your money
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Review
#1020509 Review #1020509 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

La Fitness Sanitary Conditions Review

3.1
Details
La Fitness - Simple Review #1489275850
La Fitness - Simple Review #1489275850
La Fitness - Simple Review #1489275850
Clark NJ has turned into a filthy mess. This just started about 6 months again. Horrible service for the price
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Review
#1019786 Review #1019786 is a subjective opinion of poster.
Reason of review
Bad quality

La Fitness - Account Review

1.6
Details
Opened an family account to include my wife and son. After my son turned 18 he opened an independent account. My son had his account for 8 months. I decided to cancel my account. After about 3 months I noticed it was nevee cancelled so I called corporate to cancel ot again. After about 2 months I noticed I was still being billed, the reason they gave was my son was froze on my account not cancelled. I then explained I cancelled the entire account so nothing should have been frozen also my son had his own accouny so they were billing my son twice..one for frozen as well as his independent. After explaining again and again..a supervisor intervened saying my account was unfozen by my son and he has been attending the gym. I then told her that this is a fraudulent account because not only did my since then cancel his independent account wit LA Fitness he joined another gym becaise we moved. The supervisor continued to tell me my son attended the gym completely sweeping fraud away. I could not believe the disrespect amd disregard of overcharging as well as fraud clearly is taking place at this company. They take a picture of you and someone was still allowed to use an closed account! Also if this account was frozen by the account holder NOONE but the account should be able to unfreeze ....but it wasnt even the case. FRAUD is taking place and LA FITNESS could care less while stealing money from people's accounts!!!
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Review
#1019627 Review #1019627 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
2.4
Details
I became a new member a week ago and got a call from personal trainer from LA Fitness Fontana named Perry to do a fitness assessment. Ended up signing up for personal training, but then called next day to cancel. They said there weren't any managers to come in the next...
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Review
#1017644 Review #1017644 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy