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La Fitness in Indianapolis, Indiana - Refuse my guess from enter the gym with me at 5:00 am in the morning

1.0
Details
I decided to bring my friend with me to the gym this morning as I type, I am still furious about this incident because I have been a member for over 5 years and have brought a guess before. This particular time a female at the front desk tells me that my membership does not allow me to bring in members she did not look at my contract nor did she seem to care I told her I had brought guess before and that I pay faithfully and that I had never had this issue before I also let her know that just as you come out of the dressing area their is a big sign saying bring a friend, she did not care. I left after I asked her name she told me it was Amber I said could you put your last name on this paper as well she said I do not give out my last name I respected that and left. This was soo not right and I do plan to dispute this because I never got to work out that morning and It has to stop because no one wants to feel this way when they come to an establishment they pay their hard earned money to when they are Not going to be treated right. I WILL TERMINATE MY MEMBERSHIP BECAUSE OF THIS. By the way this is LA Fitness in Indianapolis Indiana West Side.
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Review
#665599 Review #665599 is a subjective opinion of poster.
Cons
  • Rude staff
Reason of review
Poor customer service
Tags
  • customer serivce conversation

La Fitness in Miami, Florida - Trainers and membership

1.9
Details
a joke!!!!! honestly if you want to train as a body builder than good but if you want a healthy lifestyle just to workout don't waste your money. most of the time it is full with people. the trainers don't even help plus you have to pay 30 $ for standing in line until the next person finishes the machine. most guys and girl just stare at you... DONT GO TO THIS GYM IT IS A JOKE!!!!! i could have saed so much money than go to that horrible gym. i prefer youfit so much better. just to work out it is a perfect gym. and not much people go.
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Review
#664465 Review #664465 is a subjective opinion of poster.
Cons
  • Horrible customer service
  • Very uninformative
  • Poor and rude manager
Reason of review
Pricing issue
Preferred solution
Price reduction

La Fitness Membership Review from Alpharetta, Georgia

1.0
Details
@lafitness: they suck, they are charging extra month membership fee even after canceling the membership. When I requested for the refund, they are not doing. I want my refund. Please do not join LAFITNESS, instead preference LIFETIME FITNESS.
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Review
#662594 Review #662594 is a subjective opinion of poster.
Reason of review
Bad quality
Women wearing pretty much bras and flipping their tops of workout bottoms down past their navels or no bras at all it's disgusting no dress code enforced their!I'm embarrassed !My fiancé left because one of the repeat offenders kept coming in front of him
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5 comments
Anonymous
#1662805

You just salty, more sweating less complaining

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Review
#661880 Review #661880 is a subjective opinion of poster.
1.0
Details
I have been with LA fitness for over 10 years and honestly it has always been a great experience. This location (20443 State Rd 7, Mission Bay Plaza, Boca Raton, FL) is by far the WORST EVER.. the place is not clean, there are weights all over the place, and today...
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Review
#661725 Review #661725 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Have the staff do the job that they were hired for !!
They close the pool approximately every 6 months and delay reopening it for excuses. atlantic station LA fitness In a city as big as Atlanta we cant get the part? Closing saves money so they don't worry about getting it open. Customer Service must be from Ballys -...
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Review
#659808 Review #659808 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Customer service
Reason of review
customer service poor operations 3 months loss a year
Loss
$100
Preferred solution
extend my membership 3 months this year for time down. exercise plan has to be adjusted and they dont care - nothing we can do.
Tags
  • Lifetime Membership

La Fitness Staff Review from Miami, Florida

3.0
Details
I wanted to joint the brand new La Fitness facility for me and my wife,but when i went in there to joint and talked to a guy name Billy,he explains to me about everything,i understood everything but then I told him that i have to talk it over with my wife than i ll be back,you know what billy so call the manager told me?He heard that before,liar always a liar,now after he said that do you really think for a minute that i am going to joints?No way in *** i m going to donate my money to a company that hired the employee like him.
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Review
#659300 Review #659300 is a subjective opinion of poster.
Reason of review
Poor customer service

La Fitness in San Diego, California - Very greedy people

My experience from LA fitness Very greedy people running this organization Unprofessional, rude The place in San Carlos, San Diego, Jacuzzi keep barking down, man looker room is so dirty Once I asked to change the TV channel from the very young girl on front deck, she said OK But she did not care she was talking to some boys for long time , one time there was problem with shower , I ask manger to fix it he told me go and get your tools and fix it yourself ,!! I could not believe it I called head office few times nothing happen after 3 years still the problems is there and no one do anything about it Do not recommend any one to go there
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Review
#658005 Review #658005 is a subjective opinion of poster.
Reason of review
Damaged or defective
Shannon the Operations Manager is inexperience deflecting responsibilities, her famous words are "It is what it is". Val hangs up on you on the phone and he claims that if you don't like it, he will have head office revoke my membership. Chantelle the Fitness...
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Review
#656468 Review #656468 is a subjective opinion of poster.
Cons
  • Poor service
Reason of review
Poor customer service
Loss
$270
Preferred solution
Full refund

La Fitness - Downey lakewoodBlvd.BadManager

1.0
Details
I requested a guess pass, brought my guess without ID manager with out any proper customer service skills- refuse to let my guess attend or even wait in the facility....It was so hot outside and asked for my guess to wait outside/Manager could have approach things differently making my guess feel welcome, and sit inside to observe the gym-classes etc. I left and til today no call to ask if I'm bringing my guess back,,,I thought LA Fitness is interested in keeping members happy and enrolling new ones specially facility Manager... LA Fitness so much competition out there and listen to your members ask if they are HAPPY.... How can we bring more guess or recommend if we are no happy ....LISTEN to the existing members don't just charge our fee monthly because its obvious that's all you care about .....MAKE CHANGES by ASKING existing members what changes we want and how we can bring new ones .........TEAM WORK
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Review
#656206 Review #656206 is a subjective opinion of poster.
Pros
  • Convenience
Cons
  • Customer service
Reason of review
Poor customer service
Tags
  • customer serivce conversation