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Joined Stuart, Florida gym because my fiancé is a dedicated, long time fitness buff and member of this gym. The day I signed up we worked out together for an hour. Next morning, 2nd day of membership, we met up again to have a nice workout together. Not more than 10...
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1 comment
Anonymous
#956507

A lot of gyms go out of their way to make sure their trainers are used. In some respects I don't blame them because a so called professional trainer using a private business to conduct their business is unethical.

The gym bares all the expense and liability. The trainer can act like a gypsy going to gym to gym conducting their business.

That being said many staff and trainers in the gym industry locked themselves into it spending too much time and money on their body to the point where 'training' is the only thing they know. Some are professional and others are not. This is why many lack customer service skills and have huge gaps in their knowledge & experience.

A true believer will have multiple certifications, a degree and jump at any continuing education opportunities out there going to lectures, seminars etc. The trainer with one certification is there for a job, one they might not even like or are actually good at.

Review
#601189 Review #601189 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Pros
  • Open airy facility
  • Equipment
Cons
  • Customer service
  • Apathetic and scary staff
  • Management not properly trained
Reason of review
Poor customer service

La Fitness - Gym Atmosphere Review from Chicago, Illinois

1.0
Details
Hanover. Il location.... the 50 tv's I'm watching during my workout, the channels selections that management decides to put on, ALL THE TIME; mens sports, news, Machanic shows, what happened to MTV music, vh1 music channels, tips on health. The selections they choose now, is very unmotivating.. to go to a health club and watch the news with all its violence and a men's shows nothing about women, very discriminating against women. not to mention it's the oldest gym in the Illinois area all the others have been remodeled, rebuilt this one is disgusting nothing's been upgraded the rugs been there for about 30 years...not very happy with this location.
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Review
#598712 Review #598712 is a subjective opinion of poster.

La Fitness - Husband had an affair with a spin instructor due to instructor's play role

Spin instructor loves to seduce and manipulate males that are married….she teaches at la fitness at 5:45am in Maumee Ohio..Her many marriages and divorces has proven to be an ongoing history of self service and satisfaction…I now need to mend a marriage of 15 years with 4 children under the age of 12 due to a instructor who uses company time as her source of fun…while destroying families because her life is miserable……I seriously have no more words for this company but to take your job positions seriously and Promote Health not employees that are worthless in their pay
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1 comment
Anonymous
#984975

Tell 'em, sister.

Review
#598189 Review #598189 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Germ Fest at Patchogue LA Fitness

2.0
Details
I have been a member of the Patchogue NY La Fitness since they opened 4 years ago. From Day 1 the bathrooms were never cleaned and the showers are stuffed with body hair every day. The floors are slimy with germs and the pool and hot tub are full of hair and dead skin from other swimmers. The board of health should close them down. Management does nothing. Now that 4 years have gone by all the treadmill machines are broken and never fixed. Nothing is maintained and no one you complain too does a *** thing. THIS PLACE IS DISCUSTING! AND SHOULD BE CLOSED AND FINED
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Review
#596049 Review #596049 is a subjective opinion of poster.
Service
La Fitness Sanitary Conditions
Pros
  • Location near my house
Cons
  • Dirty facility
Reason of review
Damaged or defective
Preferred solution
close the store and get adult professional management
Tags
  • Germ Fest

La Fitness

2.2
Details
In January 2015, I attempted to join La Fitness Monroeville, Pa. After joining, I decided to not add my children to the account. However, manager Warren and sales associate Tori explained that I had to for them even though they never stepped foot in the facility. Tori even went so far to say that they could never join if they were taken off. Never? It came across as a threat. Their overzealous approach to get the sale, is why my wife and I committed the entire family. Now the want to hold us hostage a membership my children are not going to use.
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Review
#590638 Review #590638 is a subjective opinion of poster.
Product
La Fitness Facility
Cons
  • Management not properly trained
  • Customer service
  • Deceptive practices
Reason of review
Poor customer service

La Fitness - Membership Review from Homewood, Illinois

1.6
Details
I tried to cancel so I could rejoin through my insurance co. They wanted to charge me $10.00 a month to freeze my membership. When I complained to my ins co LA Fitness lied about it. They then resumed taking my full fee out of my account after already giving me my new membership card. That was paid for also so I was double billed for something that should have saved me money! I was given the runaround in person and on the phone for 5 days it was extremely frustrating and it is not over I still have to get LA F itness to stop pilfering my account.
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Review
#590528 Review #590528 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Problems with payment

Repetetive HARASSING Calls from LA Fitness

3.0
Details
Seems there is a Trend with LA FITNESS and their management of customer accounts. I also had my wallet stolen and had to cancel the cards. With auto debiting who keeps track of that anyway when you just had your wallet ripped?? The calls started on apparently the morning of them attempting to debt the normal Charge account on file. first 424-203 Area Code/NXX and then from 203 -701 Area code/NXX which I answered and told the person what had happened and that I would call late in the day after business meetings. She said she would put a message into the file to stop the calls- HA HA. They continued with another call from 424-203/AREA code/NXX. What the he$$? Do they understand I have been a member for some 10 years and they still do this ***? They should turn this bunch on dead beat members, not their best-of-member group who ALWAYS pays on time. GET A CLUE YOU IDIOTS IN CORPORATE!
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Review
#590283 Review #590283 is a subjective opinion of poster.
Service
La Fitness Membership
Cons
  • Customer service
  • Harassing calls
Reason of review
Problems with payment
Tags
  • LA Fitness Review
  • La Fitness Billing
Resolved
2.3
Details

Update by user Mar 04, 2015

LA Fit. operations mgr.

suggested I GO TO ANOTHER LA Fit.

to avoid Mr. Cra Cra.......so instead of revoking his membership or telling him not to work out near me (cause it appeared we have same work out times) & he's always near me, she suggested I GO TO ANOTHER LA FIT....

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2 comments
trose348
#1086819

Yes, I agree with you. I was worried about doc.

my name & address & the *** finding it from the police report. That's why I hesitated.

Anyway, not there & haven't seen the guy since I left. Thx God!!!!

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Review
#589806 Review #589806 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Poor customer service

La Fitness in Casselberry, Florida - Dishonest Membership Process

1.0
Details
I was planning to freeze my membership for several months due to my business trip and I contacted to LA East Colonial Dr. branch in Orlando. But, unfortunately, they told me that, my membership was not eligible to freeze. This is not acceptable because, I definitely mentioned my business situation to their store manager during the membership process at Winter Park Branch and he told me, I can freeze my membership in any time. But now, I learned that, it was not possible. I do not understand, why is LA dishonest and doing this kind of fraud in order to gain a new member? I think, the only important thing is to get a new member, and it is not really important to set up a long lasting relationship with their customers..
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Review
#589573 Review #589573 is a subjective opinion of poster.
Service
La Fitness Membership
Cons
  • Deceptive practices
  • Management not properly trained
  • Customer service
Reason of review
Poor customer service
Preferred solution
They can freeze my membership for free.
3.0
Details
I cancelled my LA Fitness contract some time ago and renewed when they lowered the price. I spoke with a young man who was very polite and thorough about the personal trainer services when I went into the gym but I questioned the $99 "processing fee" for the personal...
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Review
#588505 Review #588505 is a subjective opinion of poster.
Service
La Fitness Personal Training
Pros
  • Fitness classes
  • Convenience
  • Location
Cons
  • Deceptive practices
  • Customer service
  • Management not properly trained
Reason of review
Order processing issue
Preferred solution
Price reduction
Tags
  • La Fitness Personal Trainer Fees