Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Germ Fest at Patchogue LA Fitness

2.0
Details
I have been a member of the Patchogue NY La Fitness since they opened 4 years ago. From Day 1 the bathrooms were never cleaned and the showers are stuffed with body hair every day. The floors are slimy with germs and the pool and hot tub are full of hair and dead skin from other swimmers. The board of health should close them down. Management does nothing. Now that 4 years have gone by all the treadmill machines are broken and never fixed. Nothing is maintained and no one you complain too does a *** thing. THIS PLACE IS DISCUSTING! AND SHOULD BE CLOSED AND FINED
View full review
Review
#596049 Review #596049 is a subjective opinion of poster.
Pros
  • Location near my house
Cons
  • Dirty facility
Reason of review
Damaged or defective
Preferred solution
close the store and get adult professional management
Tags
  • Germ Fest

La Fitness

2.2
Details
In January 2015, I attempted to join La Fitness Monroeville, Pa. After joining, I decided to not add my children to the account. However, manager Warren and sales associate Tori explained that I had to for them even though they never stepped foot in the facility. Tori even went so far to say that they could never join if they were taken off. Never? It came across as a threat. Their overzealous approach to get the sale, is why my wife and I committed the entire family. Now the want to hold us hostage a membership my children are not going to use.
View full review
Review
#590638 Review #590638 is a subjective opinion of poster.
Cons
  • Management not properly trained
  • Deceptive practices
  • Customer service
Reason of review
Poor customer service

La Fitness - Membership Review from Homewood, Illinois

1.6
Details
I tried to cancel so I could rejoin through my insurance co. They wanted to charge me $10.00 a month to freeze my membership. When I complained to my ins co LA Fitness lied about it. They then resumed taking my full fee out of my account after already giving me my new membership card. That was paid for also so I was double billed for something that should have saved me money! I was given the runaround in person and on the phone for 5 days it was extremely frustrating and it is not over I still have to get LA F itness to stop pilfering my account.
View full review
Review
#590528 Review #590528 is a subjective opinion of poster.
Reason of review
Problems with payment

Repetetive HARASSING Calls from LA Fitness

3.0
Details
Seems there is a Trend with LA FITNESS and their management of customer accounts. I also had my wallet stolen and had to cancel the cards. With auto debiting who keeps track of that anyway when you just had your wallet ripped?? The calls started on apparently the morning of them attempting to debt the normal Charge account on file. first 424-203 Area Code/NXX and then from 203 -701 Area code/NXX which I answered and told the person what had happened and that I would call late in the day after business meetings. She said she would put a message into the file to stop the calls- HA HA. They continued with another call from 424-203/AREA code/NXX. What the he$$? Do they understand I have been a member for some 10 years and they still do this ***? They should turn this bunch on dead beat members, not their best-of-member group who ALWAYS pays on time. GET A CLUE YOU IDIOTS IN CORPORATE!
View full review
Review
#590283 Review #590283 is a subjective opinion of poster.
Cons
  • Customer service
  • Harassing calls
Reason of review
Problems with payment
Tags
  • LA Fitness Review
  • La Fitness Billing
Resolved
2.3
Details

Update by user Mar 04, 2015

LA Fit. operations mgr.

suggested I GO TO ANOTHER LA Fit.

to avoid Mr. Cra Cra.......so instead of revoking his membership or telling him not to work out near me (cause it appeared we have same work out times) & he's always near me, she suggested I GO TO ANOTHER LA FIT....

View full review
2 comments
trose348
#1086819

Yes, I agree with you. I was worried about doc.

my name & address & the *** finding it from the police report. That's why I hesitated.

Anyway, not there & haven't seen the guy since I left. Thx God!!!!

View more comments
Review
#589806 Review #589806 is a subjective opinion of poster.
Reason of review
Poor customer service

La Fitness in Casselberry, Florida - Dishonest Membership Process

1.0
Details
I was planning to freeze my membership for several months due to my business trip and I contacted to LA East Colonial Dr. branch in Orlando. But, unfortunately, they told me that, my membership was not eligible to freeze. This is not acceptable because, I definitely mentioned my business situation to their store manager during the membership process at Winter Park Branch and he told me, I can freeze my membership in any time. But now, I learned that, it was not possible. I do not understand, why is LA dishonest and doing this kind of fraud in order to gain a new member? I think, the only important thing is to get a new member, and it is not really important to set up a long lasting relationship with their customers..
View full review
Review
#589573 Review #589573 is a subjective opinion of poster.
Cons
  • Deceptive practices
  • Customer service
  • Management not properly trained
Reason of review
Poor customer service
Preferred solution
They can freeze my membership for free.
3.0
Details
I cancelled my LA Fitness contract some time ago and renewed when they lowered the price. I spoke with a young man who was very polite and thorough about the personal trainer services when I went into the gym but I questioned the $99 "processing fee" for the personal...
View full review
Review
#588505 Review #588505 is a subjective opinion of poster.
Pros
  • Cleanliness
  • Fitness classes
  • Equipment
Cons
  • Deceptive practices
  • Management not properly trained
  • Customer service
Reason of review
Order processing issue
Preferred solution
Price reduction
Tags
  • La Fitness Personal Trainer Fees
1.0
Details
Two months ago, I went to that branch to ask for a 2 months contract because I will be there only for one month something. There were 3 staffs I talked to in two days. None of them mentioned that I need to cancel the membership myself when my contract is over. And I...
View full review
Review
#588331 Review #588331 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Management not properly trained
  • Customer service
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund

La Fitness - Free Pass System Review from Portland, Oregon

My granddaughter and I tried the 3 day free pass. Was called back by Benjamin. A total liar. First would *** the initiation fee then couldn't. Gave me option just for myself no initiation fee and 29.99 month first and mast. Ok. Only problem put on twice didn't tell me I found out at my bank. He was so sorry I said put back on my card said would take 10 days what the...... it didn't take that long to put on. He hung up on me. I don't even have my code card and he is an ..... They really don't care i a senior and treatment was bad go ben
View full review
Review
#586565 Review #586565 is a subjective opinion of poster.
Reason of review
Poor customer service

Harassment by LA Fitness

Unbelieveable,had the same issue today. My credit card was stolen and the card was cancelled to stop fraud. Within 2 days of the billing payment not going through, I had multiple calls from various LA Fitness locations demanding I "pay my balance."How can I have a balance when you pay a month ahead plus leave a full months extra payment when you sign up? Argumentative jerks. I am just going to ignore them and call block them instead of giving them a new card. Is LA Fitness going bankrupt?Why else we they harass their loyal customers for $34?
View full review
1 comment
Anonymous
#935071

Don't do that or they will damage your credit. Pay as agreed.

Review
#585717 Review #585717 is a subjective opinion of poster.
Reason of review
Poor customer service