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La Fitness - Personal Training Review from Delta, Ohio

3.0
Details
I went to cancel within my 3 days as their contract states for personal training, the Manager Jessie was very rude, told me he was taking it personal because I said I found a friend willing to work out with me! He kept saying how I wouldn't reach my goal!! I have a lot to say about my experience at the Maplewood MN site. Bottom line, DON'T SIGN UP FOR THEIR PERSONAL TRAINING!! You can do it without one! Too expensive! And u really only need to work with someone for about 6 weeks, not a year!! DON'T DO IT!
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Review
#565191 Review #565191 is a subjective opinion of poster.
Service
La Fitness Personal Training
Reason of review
Poor customer service
After having my service animal hit by the LAFitness staff and being told I was not wanted or allowed in the Delray Beach LAFitness with a service animal, I went to my normal LAFitness in Boynton Beach but the normal staff was not there. The new staff, I have never...
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17 comments
Anonymous
#1622804

LaFitness Trumbull CT after 2 years of membership with my medical alert service dog told me we are not welcome because another member reported to manager I abuse my dog. There was no investigation or review.

LaFithess does not welcome service animals.

One member doesn't like dogs so action was taken. And I'm not being given the opportunity to meet the accuser.

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Review
#563762 Review #563762 is a subjective opinion of poster.
Service
La Fitness Membership
Cons
  • Handicapped not allowed
  • Disrespected
  • Management not properly trained
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Let the company propose a solution
2.3
Details
My service animal is on my membership and her licensing has been shown to the LAFitness. She has been coming for over 2 years and 99 out of 100 people love her. I attempted to go to the newest LAFitness in Delray Beach and the manager had complaints every day for the...
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2 comments
Anonymous
#960272

This gym is clean, new and meant for working out. She may have been wrong in the way she handled the situation, but you can't be bringing an animal into a place where hygiene is already a big concern.

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Review
#562463 Review #562463 is a subjective opinion of poster.
Product
La Fitness Facility
Pros
  • Location near my house
Cons
  • Service animal not allowed
  • Service animal struck by employee
  • Handicapped not allowed
Loss
$2000
Preferred solution
If this is the manager's first job for you then fire her and move an experience person into this position. If she has been a manager for you previously then send her to one of your running facilities, not a new one. She does not have the skills necessary.
Tags
  • New Gym
I was a Vision quest member to start. Vision sold out to LA Fitness. I have a member ship with LA Fitness now! I went into the gym after a very long time paying dues every month. I wanted to sign up for 4 to 6 training sessions to understand the gyms equipment. ...
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Review
#561891 Review #561891 is a subjective opinion of poster.
Product
La Fitness Fitness Program
Cons
  • Fraud presentation trning mngr
Reason of review
Not as described/ advertised
Hi! I would like to tell you about poor experience at one of your clubs. On November 20 of 2014 around 10.30 a.m. I was passing your club in Orlando near Lee Vista Blvd. I have got Interest of your Club long time ago. So that time I decided to see everything with my...
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Review
#560550 Review #560550 is a subjective opinion of poster.
Service
La Fitness Manager
Reason of review
Poor customer service

La Fitness in West Palm Beach, Florida - She took the medicine ball right out of my hands & told me I'm not allowed to use it

I was working with a medicine ball in an empty gymnasium as I've been doing for a month or two. This little LA employee, not a trainer as far as I know, maybe she works the front desk, who knows, but she comes right up to me and takes the ball saying I can't use it in the gym, that a trainer needs it & it can only be used in the private training area. WTF?? So now I have to hire one of their *** trainers to be able to use certain equipment? No one was using any of those balls, no one was even in that area!!! There are NO medicine balls anywhere else. No more monthly payments for me. I need a new gym.
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Review
#560070 Review #560070 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Cancel membership. They're not interested in maintaining customers.

Personal Trainers are cheaters @ LA fitness Burlington Ontario

Personal Trainers do NOT give you enough time as stated on agreement- only give 12-14 minutes for session of 25minutes. Also, trainers are not certified. They don't show up on time for scheduled training sessions. very very disappointed. it is a rip off. do not sign a contract for Personal Training. Also, there minimum contract is 28 weeks when other places offer 3 months. LA Fitness in Burlington staff is very very rude. very very disappointed. please do not hire a personal trainer from LA fitness Burlington Ontario. hiring a personal trainer from LA Fitness - just throwing your $$$
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1 comment
Anonymous
#955140

Read the print in any contract, especially a gym because they are counting on the fact that most people do not read what they sign.

Review
#559261 Review #559261 is a subjective opinion of poster.
Service
La Fitness Personal Training
I joined LA Fitness back in June. Eighteen days later I tried to cancel my membership. I had not been given a copy of my contract until two weeks later when I tried to cancel. The guy who signed me up had me sign things on a small device. I told him I had an...
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1 comment
Anonymous
#903682

I am in the same place right now my trainer is harassing me to pay him for "Free" sessions he didn't put in the system! I called corp.

and they are not doing nothing about it! I told them I wanted to cancel because I don't feel comfortable going anymore. They told me to go to a different location!

I was like WTF i sign up in that location because is close to my home i am not going to drive around town just because the *** trainer are asking me for money on the side.! I am very disappointed about this whole thing!

Review
#558667 Review #558667 is a subjective opinion of poster.
Service
La Fitness Personal Training
Cons
  • Deceptive practices
im members at la fitness many years,(EASTONE ,PA) i love to use swimming pool, but water is too cold,when i swim one day get cold sick one week, i raise an objection to them many time but never changed.hope some day change ... hope some day -can we get warm water to...
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4 comments
Anonymous
#1718658

Try the hot tub. Temps for swimming should be 76, 78 max. It is a gym, not a spa.

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Review
#556478 Review #556478 is a subjective opinion of poster.

LA fitness

I joined LA fitness as its the nearest gym I could access. The gym is lovely however as ive moved away to a diffrent country I will no longer be working. They wanted proof of flight and adress. So i called up the number and spoke to a lovely person , they need proof so I sent them the only image I had of the tickets which was s small image. However I never got emailed back weither the membership was cancelled or not. So I was still getting charged. Im in a very difficult situation and try to give as much evidence as I can. I dont care sbout the money anymore I just would like to cancel. Im very upset and I explained I did not want to be charged when i am away and it looks like I was stilll. Please cancel my membership. Thank you.
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Review
#555136 Review #555136 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution