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3.0
Details
I signed up earlier in the week, and was set up with an appointment to be guided through my first workout/training session with a personal trainer. (I'm 58, way out of shape, 40 lbs overweight, so I need to do this kind of exercise.) From the very start the *** they...
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Review
#552702 Review #552702 is a subjective opinion of poster.
Reason of review
Poor customer service

Other Product Review

I was assaulted by bullies at la fitness mound road
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Review
#552250 Review #552250 is a subjective opinion of poster.
1.0
Details

Update by user Oct 30, 2014

Well, Wells Fargo confirmed this morning that LA Fitness disputed my dispute for unauthorized charge so they reversed the credit to my account. I am filing a complaint with Consumer Affairs and taking other legal action against Wells Fargo for allowing a merchant to...

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2 comments
Anonymous
#901561

I hope you sue and maybe we should find a lawyer for a class action suit. They are a pack of thieving liars that will continuously steal your money if you allow them to use your credit card.

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Review
#552175 Review #552175 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$155
Preferred solution
Full refund

La Fitness - Pay for a full membership and get to use half of the equipment

Within the last 6 months a slew of employees were canned and the "personal training" area is roped off. This area is used maybe 4 hours a day by personal training clients...the rest of the time it sits empty...but you can't use it unless you PAY for personal training. So don't join if you think you are "allowed" full access to the facility because the suspension trainers, heavy bags, ropes and other "cross fit /core equipment" is off limits unless you want to pay some untrained person to hold your hand. I was told "you can't use that room" today by 2 trainers who were sitting in a room with their feet up on a desk. No one was in the room and they had chained up the entry so you have to ask permission. How about I pay 25% less for my membership now that I can't use that stuff any longer? I walked up to the front desk and cancelled my membership
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Review
#551618 Review #551618 is a subjective opinion of poster.
Pros
  • New front desk manager

La Fitness Personal Training Review

1.0
Details
La fitness signed me up for personal training without my permission and charging me 459$ a month!!! It's a fraud!! They won't give me my money back!! I havnt even done 1 session!! And they tell me cancelation fees of 2500$!!!
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Review
#551472 Review #551472 is a subjective opinion of poster.
In order to join the gym, I had to pay first and last months dues. I mailed in a cancellation of membership 2 weeks before my billing was due. LA Fitness never processed the cancellation and attempted to collect dues, even though the last month was already paid for. ...
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1 comment
Anonymous
#901563

They are a pack of liars and thieves. You at least got ripped for $69. I was ripped off my nearly a $1000 before a stop pay went thriugh

Review
#551453 Review #551453 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$69
Preferred solution
Full refund

La Fitness Membership Review

I canceled my membership two years ago and everytime i call they apologizing and promising they'll give your money back. LA Fitness is gold digger!!!! Id I'd rather sent the money to the poor people,starving kids. LA fitness is thief!!!
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Review
#549667 Review #549667 is a subjective opinion of poster.

Pools at LA Fitness are COLD

LA Fitness has a standard corporate policy that the pools are to be maintained between 83-84 degrees. Simply stated, they don't adhere to their own policy. I will be writing to corporate this week to let them know. I have access to about six different local LA Fitnesses near my home. Not one of them manages to keep the pools within the stated temperature range. Another LA Fitness has hemmed and hawed about pool problems for over two years and another is currently in week four of a "broken pool heater" situation. I paid a LOT of money for this membership and the only reason I chose LA Fitness is for the pool access. I don't use machines. I am not getting my money's worth at all.
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Review
#549437 Review #549437 is a subjective opinion of poster.
This place (the Florence KY location) is terrible for a variety of reasons, but it reached an all-time low this week. Despite being a paying customer for years (I most recently paid a yearly renewal in June), I was pulled out of a yoga class and told--in front of the...
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Review
#548855 Review #548855 is a subjective opinion of poster.

La Fitness in Alsip, Illinois - Terrible Management

1.0
Details
So I found that my review had been deleted? I will make this one shorter and proceed to leave a well deserved bad review for this lady, her management style and the gym itself. The manager of this Gym in Alsip Illinois off of 120th, likes to go through personal items, terrible attitude and those aren't even my words! Just walking through the gym I heard of her arrogant attitude AND she keeps state I.D.'s for new comers who come to workout which, common sense tells you not to give it to her, it's illegal and for some reason her superiors just let it happen so that says a lot about the company in itself. Absolutely terrible. Also before I left I found someone trying to get into my car, so you aren't safe in or out of this place. Good luck guys! And for the one that deleted my review I'm persistent and intend to make sure everyone knows of the awful circumstances and actions done by this so called general manager. Have a good day
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Review
#548490 Review #548490 is a subjective opinion of poster.
Reason of review
Poor customer service