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La Fitness - Empty Promises

My husband and I joined LA fitness, I pay for sessions with my trainer. Well I became pregnant and wanted to save my sessions for after I give birth. I was told multiple times I can carry over my sessions considering I still paid for them. Well, I am canceling just my personal trainer (not my membership) to save on money. I have around $800 worth of credits saved. However, I am now being told that if I cancel my monthly personal trainer I only have 30 days to use all my credits. I asked the main manager about saving my credits like I was promised. He told me this was true but they just changed their policy. I told them I understand they changed it but I should be grand-fathered in. So far, no luck. I feel like it would be ridiculous to use personal training sessions now in my condition but apparently I have no choice. :(
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Review
#547713 Review #547713 is a subjective opinion of poster.

Nasty Gym Review

Yesterday was my first day in LA FITNESS GYM IN HIALEAH, FLORIDA. The nastiest place I have ever been. Smells like rotten animals all over the place, words can't describe how really nasty smell...papers thrown all over the floor, no disinfectant spray bottle....when my first month is do I cancelling...can feel the germs all over the place. And the way they do business no good, disgusting!!!!!!!
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Review
#547029 Review #547029 is a subjective opinion of poster.

Online Review Review

There is a La fitness opening on Brant street very soon I was thinking of of going there because I have been struggling with my weight loss for many years now and I've been looking to join a gym, but after reading these comments, I think I'll look else where. Thank you.
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Review
#547017 Review #547017 is a subjective opinion of poster.
1.0
Details
ATTENTION: I intend to pursue a Class Action suit against LA Fitness for reasons of fraud (specifically forgery). IF YOU HAVE BEEN AFFECTED BY THE SAME SORT OF SCAM, PLEASE CONTACT ME AT: catsupdog1@gmail.com It's clear in reading these complaints that this is a...
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Review
#546513 Review #546513 is a subjective opinion of poster.
Cons
  • Being defrauded
Tags
  • LA Fitness complaints

La Fitness in Diamond Bar, California - Customer Service

This is happened at LA FITNESS DIAMOND BAR, CA. The front desk staff name Lisa, approach me stating my name in the account and my driver license do not match. She told me I that I could not use the gym that morning. I changed my name couple days after by talking to the manager. I also talked about the problem to the manager. I went to gym again one week after and again she approached me stating why my picture was not changed. I feel intimidated by the way she approached me. I told her she embarrassed me in front of other people, and being so rude. She made faces with one of other staff there also when I talked to her. I told her she should be fired by treating customer like that. She was not even say sorry or apologize for her act.
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Review
#545187 Review #545187 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Wifi Service Review

We waiting too long for Wi-Fi service in la fitness yonkers ny ,please we good paying costumers we deserve better
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Review
#544791 Review #544791 is a subjective opinion of poster.

La Fitness - Credit Card Charge Review from Tampa, Florida

Rip off bunch of lying cheats. Do not get scammed by signing their contract. You will be lied to when signing for training. DO NOT GIVE THESE PEOPLE YOUR CREDIT CARD. South Tampa is the worst ever. They will keep charging you and then they will try and steal by sneaking $3000 as a contract figure and then try to steal half of that when you cancel. The charge to cancel is not the one extra month few like promised it is for half of the year. You will be scammed stay away particularly at their so called Signature club. You have been warned. I've already sent a letter to cancel months ago. If issue does not get resolved after their months of continuously charging me I will sue for continued harassment. And yes I already dealt with my credit card company and they were lied to also. Anyone on in South Tampa ready for a class action?
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Review
#544738 Review #544738 is a subjective opinion of poster.

La Fitness in Alsip, Illinois - Very poor management

1.0
Details
I was told by numerous members not to apply from negative reviews just about the management. Of course I had to see what the fuss was about and just 5 minutes being there I saw how unprofessional their so called General Manager was acting. A truck driver has better control of his vulgar language than this lady, then she wanted to keep my State I.D. or Drivers license which is illegal so she is surely aware of that fact which just made me uncomfortable. How she can get away with all of this says a lot about the company and her superiors. Unsafe. They only positive input I can give is I got outside before my car was broken into. Awful.
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2 comments
Anonymous
#886029

Alsip Illinois if that lady is still the GM the site says her name is Abbigail Agguire

Anonymous
#883374

Where at?

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Review
#543528 Review #543528 is a subjective opinion of poster.

Zumba Instructor Review

I am super upset L.A. Fitness in Hemet is letting our zumba instructor Miho, go just because she is not able to sub, this is so unfair to her & us, we want her back!!!
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Review
#543291 Review #543291 is a subjective opinion of poster.

La Fitness in South Bend, Indiana - Filthy Gym

Arlington North, Texas location is the filthiest gym of all. Stinks like sewage every time when there are more people in there. The manager now, he is just dumb and rude, never listen to any comment, just trying to get more people into the gym, to make his quota of the month or so. Also, they never fix anything that is broken, and took forever to fix something as simple as less than a day work. Totally different when I first joined, the manager then was older and wiser. These young managers are just ***. Do not join this location ever!!!!! FILTHIEST and RUDE management!!!!!
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Review
#541112 Review #541112 is a subjective opinion of poster.