La Fitness
Reviews and Complaints
La Fitness Membership Review
Cycling classes LACKING
On 10/10/2016 I attended a class at La Fitness Wellington Florida. I have been a spin instructor since the Bally days so I am picky but this was beyond anything I have ever seen.
I had left LA fitness bc the quality of their instructors and machines was lacking. I was lucky to join aprivate cycling gym which was great but then closed. When I moved to Palm beach we had a good amount of teachers but it seems that LA fitness pays so littel that we have to work with the worse and that is not fair to the many of us that pay 40+ a month. Place is dirty, bikes are rusting and to top it off an instructor by the name of Kate came in at 11:10 to teach mind you her class was suppose to start at 11:00 then she fondled with music for another 10 to 15 minutes..
there was a girl boxing and she took it out on her basically wanting her 5 person class to think it was this girls fault. If she had any professionalism she would have gone to her quietly and asked her to leave instead she walked around like a loonatic raving and cussing which we all heard bc she had her mic on. the class was very small obviously people know how unprofessional she is but with me I am paying so this is no excuse. LA Fitness please pick better instructors you are gaining a fast bad rating because these instructors think they can do this bc of how bad you pay.
This lady Kate told me that on FB that corporate said it was OK for her to come in late and do what she please bc she gets paid nothing. WOW just WOW... I am tired of this and the next time me and my husband will not come back.
Get this place in order starting with management! Thank you
Awful customer service
My wife canceled her account in person on 9/20/16. She was told by the operations manager that everything is all set and the account has been canceled.
Last week when I was checking my card statements, I found out that they are still charging us. Went to the club and was told that the manager will call me. She never did. I called again and was told they have no record of cancellation and are not going to refund me.
Have heard about similar experiences with people living in the area. Wonder if its the one club where we go or general experience of everyone at LA Fitness.
Preferred solution: Full refund
La fitness Roseville, MN
La Fitness - Customer Care Review
Members
- Convenience
- Even at the corp level
- Cancellation policy and procedure
This is absurd
La Fitness Membership Review
LA fitness turns their Pool into a community swim school???
La Fitness - Customer Care Review
La Fitness Customer Care Review
Violent Custodian
La Fitness - Customer Care Review
Short Review on December&nbs-05:00;29,&nbs-05:00;2016
Short Review on March&nbs-05:00;04,&nbs-05:00;2017
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I have just stopped teaching for LA Fitness, I was teaching spin.
They pay the least in the industry! A good spin instructor will get paid $45-$55 per class, LA pays $12???
You get what you pay for.
It is the most toxic disorganized group of people I have ever worked for, just horrible. The main problem is they give people with zero education or experience fancy managerial titles, they then think they can say and do whatever they want.
They are rude, immature and very unprofessional.
I tried to convey this to their HR dept but sadly they all special needs people so are limited on IQ and common sense. All round a horrible organization and I have no idea how they stay in business.