Latest review first
This is by far the worst LA fitness I have ever been to. If I were the LA Fitness corporation I would do no less then fire every single person at the gulf coast town center location(besides trainers). Including the operations manager who rudely dismissed me. I was lied...
For all to know, LA fitness is NOT a family oriented business! The clubs I have been to which are the ones in Pinellas County Florida and a couple in west Hillsborough County are the most horrendous gyms I have ever had to deal with as far as filth in restrooms,...
The manager at Somerdale, NJ LA Fitness is applying a company wide LA Fitness rule to only certain classes. The policy as we were told is that the lights in classrooms must be on during instruction for participants safety. However, the manager only institutes this rule...
La Fitness in Houston, Texas - Rude and ineffective staff, upcharge for "master" trainer
Club at 290 and Hollister, Houston, TX. Hot tub has been down twice for extended periods of time. Working with a personal trainer who is a perfect fit for me and I'm getting stronger and losing weight. He was just promoted to a "master trainer" so my monthly payment went up by $28.00. What's that all about??? Wasn't the contract I originally signed for a certain amount? How can they raise the price when I have a contract? Have seen 2 roaches in the place, one in a bathroom sink in the ladies locker room. Assistant manager, who is downright nasty to clients, plugged the sink but never told the club manager or called for an exterminator. Disgusting amount of hair in the showers and all over the floor. Other trainers that show off in between clients and don't understand that their business is customer service. Still going to that club because it's literally 5 minutes from my house and because I am working so well with my trainer. However, problems are never addressed! Very frustrating!
La Fitness in Hollywood, California - Rude Girl At front Desk/Rude General Manager
I went into gym this morning about 8:40, the girl Stephanie was rude the entire time I was at desk. I asked her name, she waited and replied in a nasty tone for what? then telling me her name she waited until I walked away before she mumbled something like a name. Just completely rude, then the general manager came to talk to me, but instead he talked at me, throwing in little threats along the way. This happened at the L.A. Fitness in Hollywood, the one located on El Centro between Hollywood and Sunset. General Manager's name was Rick something
I am a ex employee of LA Fitness intl LLC, after workin for the company for almost 2 years in management i was let go for without any investigation of the matter. I worked 6 days a week sometimes 7 and the time clock would be adjusted by my manager very often for the...
La Fitness - Step instructor insulted myself, my family, and my race
I entered the Class activities room planing on doing the Step workout as I waited for my friend. I enter the room look around briefly to see where to get the equipment. While heading to get the step I did a simple Back stretch and 2 fan kicks to stretch, then the instructor said " if you're not joining the class you need to get out!" this flipped my mood to join. So I apologized and headed to the door. Then she had the nerve to say "Some people don't teach their kids manners anymore*subtle laugh*" the fact that she continued after I apologized.
My bill was late for the first time ever and I was talked to about it in front of other customers I was embarased not to mention they had my name wrong so i left, my wife called them the manager called me a lier so we told them to cancel our membership, instead of...
Myself and 2 of my coworkers went in to get a membership at LA fitness, I thought they would be happy to get the business. Instead we were treated so rudely by to desk worker and the "manager". From threatening me to charge $15 unless I get a membership today. So I...
La Fitness in Monaca, Pennsylvania - A company that doesn't care
Never join the Settlers Ridge gym. The management is totally nonresponsive to customer complaints and issues with the gym. They will cancel the classes with absolutely no notification. You get up, get ready, drive there, only to find that the management changed the schedule that day, no notification, no change to the schedule posted on line. Two weeks later and the schedule hanging at the front desk and on line still has the wrong classes listed. Do you think they care about the customers? NOT. Now you have wasted your time , energy, and money for gas. The facility is not clean. When you complain, nothing is done about it. Sound like they care? Do yourself a favor: go elsewhere.
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