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1.0
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La Fitness - Discustingly Dirty
La Fitness - Discustingly Dirty
La Fitness - Discustingly Dirty
La Fitness - Discustingly Dirty
La Fitness - Discustingly Dirty
Since I have been going to this Gym I can confidently state that they MAY clean the bathrooms 1 time per week...that might be pushing it. I have gone to another gym to shower because this space is so bad. What I don't understand is that they just had a remodel....
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Review
#1398711 Review #1398711 is a subjective opinion of poster.
Product
La Fitness Facility
Cons
  • Cleanliness
Reason of review
Bad quality
Tags
  • LA Fitness Review
  • Health Club Reviews
2.2
Details
I went into 4 different gyms this past week with my boyfriend to find our new gym home. We went to planet fitness, chuze fitness, snap fitness & lastly LA fitness. Each gym was perfectly fine w/ giving us both a 1 day free trial to try the gym, your gym was the only...
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#1308909 Review #1308909 is a subjective opinion of poster.
Service
La Fitness Manager
Reason of review
Poor customer service

La Fitness in Queen Creek, Arizona - Cancel without going in

1.3
Details
L.A. Fitness and Pro Results | P.O. Box 54170, Irvine, CA 92619-4170, USA | 949-255-7200 | Send a letter to the above with a signature confirmation, then call the number and press ext 6. Ask for a manager and confirm your account is canceled. They billed me for two months still after my letter was received!
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#1141813 Review #1141813 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Return, Exchange or Cancellation Policy

La Fitness in Peoria, Arizona - The Sauna

4.4
Details
The Sauna at this location on 91ST Ave and northern in ARIZONA LA fitness PeoriaWest is colder than the outside temperatures. It has been like that for months and they don't seem to care about fixing it.
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#1108283 Review #1108283 is a subjective opinion of poster.
Product
La Fitness Sauna Facility

La Fitness in Tempe, Arizona - Horrible Company

1.0
Details
This company will do everything it can to steal your money. They will not cancel your membership; they will just continue to charge you every month for years. I have repeatedly cancelled my membership only to find more charges on my bank statement. I have called multiple times and have been told that my membership is cancelled. It never is. They continue to charge me. Once you've noticed they're stealing from you and you try to contact them, you'll find that their telephone customer service is the rudest, least caring, absolute worst you'll ever encounter. I am currently pursuing a class action lawsuit, please feel free to join.
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#932308 Review #932308 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
Loss
$450
Preferred solution
Full refund
Tags
  • Exploitative Contract

La Fitness in Goodyear, Arizona - Nasty

4.0
Details
I renewed my membership at this gym at the beginning of this month and I regret it. The gym located in Goodyear Arizona is so nasty that even some of the staff members are unprofessional. The machines where not cleaned. I was on a treadmill and clearly you can see all of the old sweat from other users. The staff at the counter was holding a conversation with one of the mangers and instead of greeting me, she took my tag and scanned it and didn't say anything else and continued her conversation with one of the mangers. This was a total waste of money and I should of went with my first instinct and went to lifetime like I started to. The equipment is old and they don't even have wifi. You can honestly tell that its new management because the old management was friendly and it was clean. There were no staff on the floor because they were all sitting at there desk talking to each other or on the phone. Now that I have seen this site I should have taken pictures so that I can post it. Its so nasty there and the sad part about it is that I only been 3 times and I don't get my money back for the following month. Please don't waste your time and money going to this gym unless you plan on getting sick and going to the hospital.
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#923993 Review #923993 is a subjective opinion of poster.
Service
La Fitness Sanitary Conditions
Cons
  • Management
  • Customer service
Reason of review
the facilty is unprofessional and nasty.
Loss
$98
Preferred solution
Full refund

La Fitness in Phoenix, Arizona - Rotten place

1.0
Details
we belonged to 24 hr, and those were bought by LA, so we had no choice. We were happy with 24 hr. too bad they went down. We live between 2 places for my husband's work , so 5 mo out of the year we are 6 hrs from their nearest gym!!! Because of this, every year 24 hr put our membership on freeze for FREE, that is in out contract. This place has broken our agreement and they are charging us $20 per mo. to keep our membership. Rotten place, I have contacted customer service and just got rudeness and a big fat no. Also, all 3 La fitness gyms we have been in have filthy smelly ladies rooms, and they are run down and dirty generally. NO HAPPY AT ALL
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#887057 Review #887057 is a subjective opinion of poster.
Service
La Fitness Membership
Cons
  • Rude customer service
  • Broken agreement
Reason of review
Problems with payment
1.0
Details
They are worst group of people at La fitness at shea and scottsdale rd. I have been a member for years and they sell you on the benefits that come with your membership. When I tried to use the VIP pass for my brother, they denied me and said they are only interested in...
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Review
#864027 Review #864027 is a subjective opinion of poster.
Service
La Fitness Customer Care
Cons
  • Horrible customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.3
Details
Do not sign up with LA Fitness. By far the worst gym I have been a part of. I asked to freeze my account for a little while and they charge you still 10/month to keep your account active.. Ok maybe that is not the biggest deal in the world but then I went to go cancel...
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Review
#814990 Review #814990 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Bad quality

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

Compare La Fitness to

Planet Fitness
Planet Fitness
3472 reviews
2.4
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1.0
Details
Cancelled my LA fitness membership in December, way too many *** bags workout there and not a good system. Everyone sucked. There was two nice guys that worked there that actually looked like they knew something about working out unlike everyone else. Even though I...
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Review
#782486 Review #782486 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Poor customer service