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LA Fitness planned to open a facility near my locality (Kearny, NJ) starting from April. I applied for membership in Feb 2nd week with their Representative named Victor. Later in March 2nd week I requested a cancellation of my membership with same guy Victor. He said, since facility has not started yet, therefore my membership information in not in system yet, therefore he cancelled it on copy of contract paper by signing it. Business did not open until April 1st week. Later in April end when I checked my credit statement I saw LA Fitness has charged my credit card. I went to Victor and explained him the situation. This time, he checked in the system and confirmed that someone entered my application in the system and therefore I am being charged. This time he promise he is going to take care of cancellation and I do not need to anything from my end. This time he kept the copy of contract on which he signed cancellation last time. When I checked my credit card statement again in May end, I found another charge on my credit card. I contacted the facility immediately and asked for explanation and they said itโ€™s not cancelled in the system yet. To this date (6/14/2016), I have been charged $128 for a membership which I requested to be cancelled before Business started on April 1st week. Now, the facility and corporate is refusing to refund my money. Their representative supposed to update the record on time which he did not. Now, I am being told itโ€™s my fault that the information is not update in their system. Am I supposed to that? or is it my fault their representatives do not have proper training. It took them 10 min to offer a membership and now taking forever to cancel my membership and resolve the case in appropriate manner. The height of frustration happened when the corporate supervisor Justin offered me 50% refund of my own money and acted like he is doing a favor to me. This is my hard earned money and I won't let cheap *** like you to take it from me for nothing.

There was no communication made to me regarding confirmation of my membership and monthly invoices.

I have contacted my attorney and preparing a case against the facility and corporation.

Reason of review: cheat, fraud and abuse.

Monetary Loss: $128.

Preferred solution: Full refund.

La Fitness Cons: Fraud, Cheat, Abuse, False representation.

Location: Kearny, New Jersey

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