Contact La Fitness Customer Service
La Fitness Phone Numbers and Emails
Customer Service Number:
-
1 (949) 255-7330
Customer Service:
-
1 (954) 418-3330
Media:
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1 (949) 255-8280
La Fitness Emails:
La Fitness Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| La Fitness Customer Service Rating | 4.3 out of 5 |
| Contact Method Distribution | 75% phone, 25% email |
| Most Popular La Fitness Phone Number | 1 (949) 255-7330 |
| Most Popular La Fitness Email Address | Contact@fitnessintl.com |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 1 minute |
| Overall Customer Sentiment | Mostly satisfied |
| La Fitness Live Agent Availability | 44% of callers successfully reach a real person |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Customer Effort Score | Medium Effort |
| Prepare before the call to La Fitness | First and last name, phone number or email |
Contact Information
La Fitness Website:
La Fitness Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 3:00pm
Saturday - Sunday: 8:00am - 12:00pm
Mailing Address
P.O. Box 54170,
Irvine,
California 92619-4170
Locations:
20940 West Road,
Woodhaven,
Michigan 48183
540 E. Rollins Rd,
Round Lake Beach,
Illinois 60073
3701 W. President George W. Bush Hwy,
Plano,
Texas 75075
Additional Fax Numbers:
+1-954-755-9935
+1-949-255-7377
+1-305-590-2162
+1-800-461-2517
+1-954-572-9129
+1-954-567-2733
+1-305-232-6033
+1-954-447-8972
+1-954-412-2086
Fax:
Summary of La Fitness Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call La Fitness?
Payments and Charges Question:
- “Bill”
- “Dispute money taking from account”
- “They charged me more money and gave me a worse membership”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel membership”
- “Cancel subscription”
Account Question:
- “Membership”
- “Check account”
- “Talk about disabled membership”
Product/ Service Question:
- “Technical issue with app.”
- “Complain about the manager la fitness Issac m”
- “To file the complaint.”
Request for Information Question:
- “Info about my account”
- “About my photo”
- “Trying to reschedule a class with trainer”
Staff Question:
- Local desk guy with a very aggressive attitude. Rude and threading me
- Manager complaint
- “Bad customer service”
Refund Question:
- “Sales rep honored refund but never did”
- “Sales rep honored refund but never refunded anything”
- “Refund”
Return/ Replace Question:
- “My pay no correct”
- “I would like to change my home club”
- “To change my account”
Employment Question:
- “Employment issue”
- “Where's our paycheck?”
- “W2 employee need ADPLog in”
Shipping and Delivery Question:
- “No one is picking up the phone at Valencia location”
- “For locations”
- “The saunas in Miami locations are NEVER hot enough for proper therapy. They never reach 180 or above alway at 160 and often 140. We have spoken w many local employees but nothing is ever resolved.”
Cards Question:
- “About card”
- “Credit card”
- “New credit card”
Website/ Application Question:
- “App”
- “App help”
- “No puedo reactivar la app en un telefono nuevo”
Other Question:
- “Asking why the Montebello office always closed if if it's not one repair it another ?”
- “Necesito hacerlo complein”
- “Clothes”
Compare La Fitness Customer Service To
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