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Summary of La Fitness Customer Service Calls

67 TOTAL CALLS
99% SUCCESSFUL CONNECTIONS
01:49 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact La Fitness to Ask about:

Activation/ Cancellation:

  • “Cancellation”
  • “Cancel personal trainer”
  • “Cancel personal traner”

Payments and Charges:

  • “Charged twice”
  • “Overcharge”
  • “Billing”

Account:

  • “Put the account on hold”
  • “I froze my account because i cant go right now and they charging me this month which i cant go anymore since its paid for, ontop of that they charging me 10 dllrs for freezing it by aug and 10 more by the end of the month. How thoes that work?”
  • “Freeze account”

Other:

  • “Membership”
  • “Overdraugh”
  • “Initiation fees to much”

About La Fitness

Top 5 Likes about La Fitness

Location, Location near my house, Equipment, Trainer, Fitness classes

Top 5 Dislikes about La Fitness

Customer service, Management not properly trained, Rude staff, Dishonest sales people, Unrespectable staff members

Summary

La Fitness is a privately held American company. La Fitness is a chain of health clubs. The chain was founded in 1984. At the present time La Fitness consists of several hundreds of gyms. The company is headquartered in Irvine, California. La Fitness clubs are located all over the United States. La Fitness health clubs have cardiovascular training and strength training equipment, free weighs, fitness classes, personal training classes and special classes for kids. In addition, some La Fitness clubs offer a heated lap pool and whirlpool, full court basketball, racquetball, indoor cycling and sauna.

La Fitness reviews and complaints

La Fitness is ranked 33 out of 448 in Fitness Centers category

Area Served

USA, Canada

Payment Methods

MasterCardAmerican ExpressVISA

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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