Chula Vista, California
Not resolved
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
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LA Fitness BY FAR THE WORST!! STAY AWAY!!!!!

They prey upon weakness and vulnerability. Tried to work with them, impossible. They continued to charge my card after I suspended then cancelled membership. Corporate had no documentation of communication.

My cell records and emails proved otherwise.

The site I signed up had complete suspension and cancelation documentation, from employees and manager. Corporate refused to acknowledge this and the gym site then refused to contact me once corporate told them there was no documentation.

Product or Service Mentioned: La Fitness Membership.

Reason of review: More than $400 of fraudulent charges on cc after cancelation .

Monetary Loss: $400.

Preferred solution: Full refund.

La Fitness Cons: Being defrauded, Not properly trained management, Unprofessional behavior, Lies from corporate, Apathetic and scary staff.

  • Lafitness Membership
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