So I am on a month to month membership. When they switched over to it from my original yearly membership the gym was owned by Bally's.
I specifically asked the lady at the desk if there were any additional fees, cancellation fees or anything else I should know about by now entering this new month to month membership. The answer was NO. They made me sign a digital signature and never provided me with any additional paperwork. Now, I'm being hit with a yearly "enhancement fee" of $29.
When I ask them why I have this fee since I'm month to month, they are saying that is what my deal is. I NEVER agreed to that and was explicitly told otherwise when I signed up. They are saying since I signed a contract (which not EVEN THEY can produce), I have to pay it and "everyone pays it". They gave me the option to cancel my membership and get the money back and sign up for a new membership at double the price.
Yeah idiots, that makes sense. This club is now owned by LA Fitness but they are not helping at all. Just a warning - LA Fitness and Bally's will rip you off.
I told them I'd send them a bill for my "loyalty fee".
Product or Service Mentioned: La Fitness Membership.
Monetary Loss: $29.