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La Fitness in Roswell-Alpharetta, Georgia - Splash Safety Complaint

1.0
Details
I specifically joined LA Fitness because I need to use the pool for my physical therapy AND LA Fitness didn't allow anyone under the age of 14 in the pool. Now, half of the pool lanes are reserved for toddler Splash Safety for 5 hours on Monday, Wednesday, Saturday and Sunday. Firstly, this cuts my pool availability in half. Secondly, I chose this gym because I don't like sharing a pool with children who are likely to *** in the pool. Will be requesting a monthly rate reduction from corporate office, as my agreement specifically states that no one under the age of 14 is allowed in the pool.
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Review
#1697501 Review #1697501 is a subjective opinion of poster.
Product
La Fitness Pool Facility
Reason of review
Not as described/ advertised
Preferred solution
Price reduction
Tags
  • LA Fitness complaints
1.6
Details

Update by user Nov 01

I was told I would get 3 sessions per week with each session being 1 hr long. Apparently in the system they entered 1 session per week for 25 min.

They lied to me just to get me to enroll. I did get the promises sessions when I went but for the 3 months which I missed...

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Review
#1696777 Review #1696777 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Cons
  • Lies at time of enrollement
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Full refund
Tags
  • LA Fitness complaints
5.0
Details
With all that’s been written recently about chlorine resistant bacteria in swimming pools, why has La Fitness decided to turn our 3 lane lap pool into a swim school? Without headphones, the noise level of all of the toddlers and their siblings is the opposite of what...
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Review
#1324841 Review #1324841 is a subjective opinion of poster.

La Fitness in Atlanta, Georgia - Poor Service as Usual

1.2
Details
Unprofessional staff and management
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Review
#1160863 Review #1160863 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
2.6
Details
I am a new LA Fitness member and I am shocked at their lack of customer service. On my first week at LA Fitess I was Harrased my the lead trainer Kiante Trip for working out with a friend. He agressively told me with out warning that I must leave the gym because I was...
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Review
#1086361 Review #1086361 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
1.0
Details
DO NOT EVER BUY AN LA GITNESS MEMBERSHIP!!!! I have been trying to cancel mine and my husband's membership for months only to be told you have to go into the gym and speak to a manager. The gym is anything but convenient!!! I was told by la fitness that the only way...
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Review
#916667 Review #916667 is a subjective opinion of poster.
Service
La Fitness Membership
Cons
  • Buy or get out attitude by vp
  • Unfair business to customers
Reason of review
Poor customer service
Loss
$800
Preferred solution
Full refund
I am not paying $30 a month to have heat stroke! The Toco Hills, Atlanta, GA location on N. Druid Hills Road at Lavista Road SUCKS!!! The "manager", Rolly SUCKS!!! People complain to him all the time and he totally ignores us. He won't run the air conditioner, I...
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Review
#892355 Review #892355 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
1.0
Details
VALERIE H, GENERAL MANAGER, LAFITNESS SNELLVILLE, GA HARASSED ME BECAUSE I SAID NO TO A DATE A while back I was practicing an African dance in the bathroom after a cycling class, when this lady walked up to me and asked me what type of dance that was. I explained to...
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Review
#887431 Review #887431 is a subjective opinion of poster.
Service
La Fitness Manager
Reason of review
Poor customer service

La Fitness Sauna Facility Review

La Fitness - Simple Review #1468257385
Filthy unusable shower area. This is the bench seat in the handicapped shower . That mold has been there for three years. Trust me, you don't want to touch anything in the shower area
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Review
#880483 Review #880483 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

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La Fitness Membership Review

Good luck trying to cancel your membership. LA Nazi will hound you for days. We moved and tried to cancel. They said we would have to come into the office to cancel. We couldnt. We moved so I just cancelled the credit card and man were they pissed. Rightfully so because Outsmarted them lol. Then the harrassing phone calls began regarding a delinquent account.
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Review
#826399 Review #826399 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Poor customer service