State: Georgia City: Atlanta Clear all filters (22 of 1549 reviews match)
filters
State:
City:
Product:
Show

La Fitness in Atlanta, Georgia - Poor Service as Usual

1.2
Details
Unprofessional staff and management
View full review
Review
#1160863 Review #1160863 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service

La Fitness Membership Review

Good luck trying to cancel your membership. LA Nazi will hound you for days. We moved and tried to cancel. They said we would have to come into the office to cancel. We couldnt. We moved so I just cancelled the credit card and man were they pissed. Rightfully so because Outsmarted them lol. Then the harrassing phone calls began regarding a delinquent account.
View full review
Review
#826399 Review #826399 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Poor customer service
They close the pool approximately every 6 months and delay reopening it for excuses. atlantic station LA fitness In a city as big as Atlanta we cant get the part? Closing saves money so they don't worry about getting it open. Customer Service must be from Ballys -...
View full review
Review
#659808 Review #659808 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Customer service
Reason of review
customer service poor operations 3 months loss a year
Loss
$100
Preferred solution
extend my membership 3 months this year for time down. exercise plan has to be adjusted and they dont care - nothing we can do.
Tags
  • Lifetime Membership
3.0
Details
I cancelled my LA Fitness contract some time ago and renewed when they lowered the price. I spoke with a young man who was very polite and thorough about the personal trainer services when I went into the gym but I questioned the $99 "processing fee" for the personal...
View full review
Review
#588505 Review #588505 is a subjective opinion of poster.
Service
La Fitness Personal Training
Pros
  • Location
  • Location near my house
  • Equipment
Cons
  • Deceptive practices
  • Customer service
  • Management not properly trained
Reason of review
Order processing issue
Preferred solution
Price reduction
Tags
  • La Fitness Personal Trainer Fees

La Fitness Membership Review

4.0
Details
So I I pay for my membership at La fitness and not even knowing I'm not allowed to play on the basketball court. They told me that a league have to play and why shouldn't I and every other person to be able to play any time because we pay for the sportsplex.
View full review
Review
#568230 Review #568230 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Poor customer service
I have been a member at LA fitness for several months now. The manager made me signup for personal training and I got assurance from the guy that I can cancel it whenever I want to. I told him clearly that I wasnt planing this for long term but I can try it out for 2...
View full review
1 comment
Anonymous
#869940

I had the SAME EXACT ISSUE. I am looking to take them to small claims court.

They're ripped me for over $700 and my cancellation fee was 1500$. Unacceptable.

Review
#526984 Review #526984 is a subjective opinion of poster.
Service
La Fitness Personal Training
I'm extremely pissed off. This was my first gym membership, I have no complaints about the gym or the price for the gym membership and i have an huge complaint about the personal trainer option. After the first "free" personal trainer session me and an friend was...
View full review
Review
#380981 Review #380981 is a subjective opinion of poster.
Service
La Fitness Personal Training
Loss
$1010
Johns Creek is a predominantly middle/upper class caucasian/asian community located near a hospital and country club. The staff at this location however is all black; I have no problem with african americans in general however I feel the staff at this location is...
View full review
3 comments
Anonymous
#806649

If you didn't have an issue with black people skin color wouldn't have been mentioned in this post at all... just saying.

View more comments
Review
#337520 Review #337520 is a subjective opinion of poster.
I signed up with LA fitness. The next day I signed up for the personal training sessions. I used it, and then something at work came up and I did not want to stay stuck in a 1 year contract with them. I cancelled. Everything was okay because I did it within the 10 day...
View full review
Review
#308797 Review #308797 is a subjective opinion of poster.
Service
La Fitness Personal Training

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

Compare La Fitness to

Planet Fitness
Planet Fitness
3472 reviews
2.4
Compare

PISSED - LA Fitness - Milwaukee

Why are they letting this nice club go downhill? The pool/whirlpool has been closed for months, they allow 15 or 16 year old kids in the club to play basketball. These kids run all over the place like they are playing tag, this is crazy. I'm paying membership fees, I'm sure they are on a free pass. The lady that was teaching our water aerobics class and was a killer teacher has now found another job and won't be teaching water aerobics even if the pool comes back up, which I'm beginning to doubt. Management has run this club into the ground, I'm going to start looking around to see what else I can find.
View full review
2 comments
Anonymous
#403844

WWW.GYMSETTLEMENT.COM

WWW.FITNESSSERVICESETTLEMENT.COM

PENDING CLASS ACTION SUITS AND OTHER LAWSUITS

LA FITNESS IS A FRAUD SCAM. THE ENTIRE COMPANY OPERATIONS ARE DESIGNED TO DEFRAUD, DECEIVE, AND SWINDLE MEMBERS. ONCE A CLUB IS NO LONGER PROSPEROUS, THEY BUILD OR BUY OTHER ONES, AND CONTINUE SCAMMING MEMBERS BY DOUBLE OR TRIPLE CHARGING THEIR CREDIT CARDS. CANCEL YOUR MEMBERSHIP NOW.

Anonymous
#403663

gotta love those guest passes

View more comments (1)
Review
#286565 Review #286565 is a subjective opinion of poster.
Service
La Fitness Membership