Encinitas, California
Not resolved
3.0
Details
Diversity of Products or Services
Product or Service Quality
0 comments

I am no longer in USA and I contacted LA Fitness via e-mail to cancel my membership. They told me that it can only be cancelled on the website...I went to the website and it doesn't work at all.The phone numbers they gave me, nobody answers...They just make it impossible to cancel the membership.

I signed up for Encinitas Club and now it seems they want to charge my bank account forever. This is very disrespectful.

I asked for a number where I could make a complaint and of course they gave me a generic number that never gets calls answered. I called the direct number for the club I joined and also no success.

Product or Service Mentioned: La Fitness Membership.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: I want my membership to be cancelled!!!.

La Fitness Pros: Location.

La Fitness Cons: Make it impossible to cancel your membership, Website does not work, No one answers the telephone.

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