2.6
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I am a new LA Fitness member and I am shocked at their lack of customer service.On my first week at LA Fitess I was Harrased my the lead trainer Kiante Trip for working out with a friend.

He agressively told me with out warning that I must leave the gym because I was training. I tried to explained that I was not training and was simply working out with a friend, but he would not listen and said I have five minutes to leave. I complained to general manager Gregory A. that I was being unfairly treated and that there was no reason why I should be kicked out of the gym.

Gregory was just as rude as Kiante. So I asked to cancel my membership. They seemed egar to do so.

This is the worst experience I have ever had with a major franchise.I felt harrassed and that my membership did not matter.

Review about: La Fitness Customer Care.

Reason of review: Poor customer service.

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