Update by user Dec 27, 2011
Since the first my posting \'Bad Blood\', LA Fitness executive management has readdressed the Bally\'s lifetime membership issue, and will honor all lifetime memberships. However, if you are a Bally\'s lifetime member, you may have to be proactive (as I was) between Bally\'s customer service and LA Fitness corporate customer service.
If LA fitness says they can\'t find you in their system, call Bally\'s and file a case number. I recommend doing this by phone, thru Bally\'s corportate customer service, not at the club level. Additionally, I found LA Fitness club managers were very unwilling to assist with the transfer process at the club level.
Perhaps this is from a lack of direction from the top. My feeling is, since the sales people are commissioned based, there is no incentive to provide customer service due to \'no dollars for them\'.
Original review posted by user Dec 14, 2011
LA Fitness has created bad blood for consumers in this buyout. I am a Bally's lifetime member.
I signed up for a executive national membership in Wisconsin in 1988, and have since 1996 been living in Phoenix Arizona for 16 years. They are telling me I am not part of the buyout since I signed up at a club in Wisconsin, that wasn't bought by LA Fitness. My address of record with Bally's is Phoenix Arizona. I am fine with paying a LA fitness monthly membership of $19.99, but they want a up front enrollment fee of $200,which in my opinion should be waived.
LA Fitness put my club out of business by there acquisition.
Buyer beware of Bally's/LA Fitness Contracts. You could be next.
Product or Service Mentioned: La Fitness Membership.