Hi my name is Liliana i signed up to LA FITNESS August 6, 2009. When i signed up i decided to get a personal trained but never thought it would have been such a nightmare. I'm not saying that cuz he worked me out alot but because since day one he started canceling on me or rescheduling. I was okay with it the first few days but August 14 which shouldve been my second session he called me to reschedule for a later time. Then waited 7mins before the session was suppose to start, to cancel one. I was really furiouse and went to complaint on him.
Later that day i get on LAFitness.com to view my account and realized that i didnt only have one session taken of my account but a total of three. One of those days they took off on the check in history it shows that i didnt even go to the gym that day. The second one was August 14 that day he cancelled on me. So tell me how was it that he trained me when he never even showed up??
I tried calling corporate regarding this but they said theres nothing they can do because its a contract and yes i understand that. But it was the companys fault and im not going to stop until they fix this and get better employees. If they did this to me only been they a lil over a week imagine what they have done to other people. I bet they been scamming others the same way they did to me.
Now, im trying to get a lawyer to see what i can do about my situation... because i called corporate and they said theres nothing they can do for me.
If you have any suggestions on what i should do please leave a comment. Thank you! I would really appreciate it.
Product or Service Mentioned: La Fitness Personal Trainer.