My friend and I were long time LA Fitness members but quit recently. We have since joined 24 Hour Fitness and are much happier.
Although the nearby LA Fitness was within walking distance and has a nice facility I couldn't stand the less than customer friendly service and the general attitudes of the people working there. Even the website when you resign doesn't ask why. They just don't care. The music is always much too loud and constantly playing rap.
It has become a "club" atmosphere instead of a gym. The music is usually so loud that you can't hear your personal ipod. I would have to go in with my ipod on full volume and I could still hear the p.a. system.
I would often go home with a headache and my ears ringing.
Even though I now have to drive to the next city to my new home gym I am much much happier!!!!! (so is my friend)