I went over the head of the operations manager, Sarah Kraft at my LA Fitness in Seattle and complained to corporate. She took me to court to try to get an antiharrassment order against me.
She thought going over her head was harrassment. The company actually paid money to hire an attorney to help her. The judge dismissed the case and told her that customer complaints were part of her customer service job and "deal with it".
Sarah was mad at me because she said I used too much paper towel even after I started bringing my own paper towel from home.
She terminated my membership because of this according to the court documents.
Product or Service Mentioned: La Fitness Membership.