Product: La Fitness Customer Care Clear all filters (77 of 77 reviews match)
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This is my second time.Last time my wallet and pants was stolen even though they were locked in the locker. This time my coat hanging on the hanger outside was stolen. When reporting to front desk, no use, no improvement. Such thing looks like very common to them. My...
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Anonymous
Jackson

" Such thing looks like very common to them. "That's because someone there is responsible for it.

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La Fitness Customer Care
#1127901
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Prominent No Foul Language signs are hung? Sorry LA Fitness, I shouldn't have to listen to other's hate speech while I workout. Nor should I be cussed at by fellow members who face no repercussions. No way to discuss this with corporate as Member Services just reports...
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La Fitness Customer Care
#1091824
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I am a new LA Fitness member and I am shocked at their lack of customer service. On my first week at LA Fitess I was Harrased my the lead trainer Kiante Trip for working out with a friend. He agressively told me with out warning that I must leave the gym because I was...
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2.6
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La Fitness Customer Care
#1086361
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La Fitness - Poor customer service Efrain Fernandez

#1085269
2.8
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I'm a customer of La fitness clifton nj route 3, for the past 4 years. I never have any issues. But today i came across the most rude and nasty staff. Efrain Fernandez this person should not work for this company.
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La Fitness - Invade my privacy

#1040897
1.9
Details
At La Sier time. 9.45pm member#?? , name Letty she Invasion of my privacy and has been in vade by pull curtain shower while I was ringing after shampoo,Letty told You get out shower.Brana on duty that nigh she well let her manger know next day, 4/27/17.i come in LA Fitness meeting manger(Aly).she attached me why I'm used handycap shower:
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La Fitness Customer Care Review

#1032269
1.2
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Made headlines of New York paper Joined gym almost year ago every week they say we will open after almost a year of This going on i call up and get hung up on 4x very un professional and a disgrace
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La Fitness Customer Care Review

#1004857
2.8
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Guest pass for my brother! The sales person was very pushy and he also said " im not asking you for a million dollars" very rude comment! My brother turn around and left! Im still a member but i will leave soon! Such a shame! This happened in randolph NJ lafitness!
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The officers on scene were even confused with the what your employees were saying because each other gave a different story, plus one of your team members even said " He usually pays cash money when he comes, we try and try to get him to become a member but he doesn't...
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2.6
Product
La Fitness Customer Care
I liked
  • Amount of equipment and pool
I didn't like
  • Customer service
  • Broken promises
#1085377
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I explained to him that all employees at LA Fitness are in the customer service business and that his conduct is extremely unprofessional. I am very disappointed with LA Fitness and do my best to work out out at the surrounding gyms like, Gold's Gym in Shrewsbury and...
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2.5
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La Fitness Customer Care
#1075080
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why in liberal New Jersey does la fitness in Cherry Hill insist on putting fox news on their screens? I've been told several different stories from the staff: someone requested it, it was a corporate decision, it was a mistake and someone would change it. If it was...
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2.4
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La Fitness Customer Care
#1067581
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LA Fitness in Scottsdale, AZ 480-348-0006 continues to call and harass despite repeated requests to not call. Called me again today - the guy got belligerent when I informed him to please remove me from their prospect list. Told him I previously had requested they NOT...
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La Fitness Customer Care
#1051554
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Went in to sign up for a membership with "Frank" aka "Harry Wormwood".He seems nice enough, if you appreciate that greasy car salesman vibe. But as the negotiations began he became so overly pushy it was genuinely uncomfortable. He kept trying to tell us about how he...
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1.7
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La Fitness Customer Care
#1041124
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So I had seen the full charge on my account the next month and when asked to help, the operations manager denied and was not willing to help even a bit. All they want is sale and not customer loyalty. Never again I am going to insist anyone to join LA fitness...
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1.0
Product
La Fitness Customer Care
#1029303
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Discrimination at Snellville Georgia facility from management towards working out with disabled relative .Membership was revoked with no refund because i refused to not agree to ceasing the assistance of my cousin who suffers from MS and cannot afford to pay their...
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1.7
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La Fitness Customer Care
#1024712
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