Product: La Fitness Customer Care Clear all filters (87 of 87 reviews match)
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La Fitness in Houston, Texas - Store clerk should be fired

5.0
Details
I purchase a large bottle of water today 12/3/19 at tropical smoothie in the la fitness at 4412 north Sheppard in Houston Texas around 9:30am. The clerk place my change in my hand and my finger touched his hand he jumped and immediately wipe his hand on his pants and stared at me like I was contagious! Tthe clerk was a young white male and I am a black female. I made a complaint to Nick the assistant director at la fitness and requested that he be removed from his position because he was racist. If he doesn't get remove then I WILL file a law suit against la fitness and Tropical smoothie.
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Review
#1723041 Review #1723041 is a subjective opinion of poster.
Service
La Fitness Customer Care
Cons
  • Racist
Reason of review
Racist
Preferred solution
Fire the racist store clerk
Tags
  • unethical
1.0
Details
LA Fitness in Lake Zurich, Illinois just kicked a black women and her son out of the gym for nothing. They claim she was bothering other guests walking around. She was not and she was with me as my guest. They were rude and verbally kicked them out. When I stood up and...
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Review
#1238297 Review #1238297 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
I quit LA Fitness in South Miami, Fl. In September of 2012, when I moved. My bills are paid by my accountant monthly. I haven't seen a bill in years, LA fitness keeps calling everyday for 2 weeks now to get my CC which was canceled due to fraud. I couldn't believe it!...
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Review
#1204851 Review #1204851 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Problems with payment

La Fitness - These people are rude and withhold information (lie)

The head guy down at the Euless location is an arrogant *** who failed to mention a future enhancement fee. Thank you so much for stealing $50 from us, and this was the same guy who signed us up and had every opportunity to mention that fee but didn’t. Stay far away from these crooks!!!!
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Review
#1191430 Review #1191430 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Problems with payment

La Fitness in Markham, Ontario - A customer being look down

I received a promotion email today, I went to the gym and told the sales person my idea about the promotion. He laughed and looked down on me. He also rolled his eyes a few times when I was talking. This is absolutely NOT the attitude that a customer service representative should have. I’m located in Markham Ontario Canada.
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Review
#1182271 Review #1182271 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
4.0
Details
Disappointed I am a member of La Fitness, and has never had any issues. The employees are courteous, and always do their best to accommodate their members. That is until today, after telling a friend of mine, how great this gym is, and that she should join, and...
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Review
#1179666 Review #1179666 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

La Fitness in Atlanta, Georgia - Poor Service as Usual

1.2
Details
Unprofessional staff and management
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Review
#1160863 Review #1160863 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
This is my second time.Last time my wallet and pants was stolen even though they were locked in the locker. This time my coat hanging on the hanger outside was stolen. When reporting to front desk, no use, no improvement. Such thing looks like very common to them. My...
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2 comments
Anonymous
#1416751

Thief's roam the world. Over 13yrs.

strait, I was a member at 4 different gyms, and at each gym I would here of stories of folks having their stuff stolen.

Bottomline, there are allot of thief's in this world. Never trust anyone in public, lock up your stuff.

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Review
#1127901 Review #1127901 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Let the company propose a solution

La Fitness - Enough is enough!

I will not recommend the Redondo club, let alone L.A. Fitness to anyone. The men's locker room is always filthy and management was rude to my partner and I when we kept complaining. My whole family and I have all chose to stop going to La Fitness after my sister told me her last straw was when the kids club had a lice out break recently and did not properly inform all the parents. My brother in law tried to cancel his membership months back but he noticed after a few months they were still charging his account! I have also heard management speak disrespectfully to their employees and they wonder why they have so much turn over. La fitness, never again!
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Review
#1122272 Review #1122272 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service

Contact La Fitness Customer Service

Website:
www.lafitness.com
Mailing Address:
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Reviews

  1. 153 reviews
  2. 110 reviews
  3. 79 reviews
  4. 17 reviews
  5. 16 reviews
La Fitness reviews
Prominent No Foul Language signs are hung? Sorry LA Fitness, I shouldn't have to listen to other's hate speech while I workout. Nor should I be cussed at by fellow members who face no repercussions. No way to discuss this with corporate as Member Services just reports...
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Review
#1091824 Review #1091824 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service