Ripped off my granddaughter and her boyfriend (both college students home for the summer only) for hundreds of dollars thru his bank card after the contract was cancelled the very day it was signed (all contracts can legally be cancelled within three days according to texas law). He had bullied my granddaughter into signing the contract and bullied her boyfriend into putting the charge on his card since she didn't have her card with her.
When they told me what had occurred that very day we went right back up there and cancelled every thing. The kids agreed to pay the one month that had alread been charged to his card - $680.00 if they could use the facilities for that month that was already paid for and until they went back to school. Mr. Daniel Bryant - the so-called manager - said that was fine they would never see another charge on his card.
However, two charges showed up before the end of August and I went by the facility and some very nice person was able to get those two $30 and $40 charges credited. Now this week they have put a $480 charge on his card and when I went by to talk to Mr. Bryant last evening, he said the contract was still in force and there was not one thing I could do about it but pay $15 to put a freeze on the account. I agreed to pay the $15 and gave him my card - he scanned it, but did not have me sign anything - then he said he wanted my American Express Card - I said "how do you even know I have an american express card?" He said, "I see it right there in your wallet" - which was open because I had just pulled out the other card.
He turned my wallet around and copied down the number saying, "I just want to may sure the same name was on both cards". This morning I went to my bank to check my credit card and discovered that Mr. Bryant had posted two (2) $90 charges to my card last night. I cancelled that card and told the bank everything but $15 was fraudulent - and also cancelled my American Express Card before he could do the same thing there.
My granddaughter's boyfriend did the same thing today with his bank, cancelled his credit card and turned in a fraudulent claim against LA Fitness.
If there is anyone out there who would like to join us in a Class-Action Suit against LA Fitness, please feel free to call me at 1-800-931-2374. Thank you
Monetary Loss: $500.