Escondido, California
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality

LA Fitness makes it very difficult, or for them - hopefully impossible, for you to cancel. You can't call in to cancel. You can't cancel in person. You have to send in some little piece of paper in the mail to some address. And you have to put your own stamp on it. And the piece of paper doesn't look like it is mailable anyway.

After I did this, they still kept charging me. And when I called about it, they said that they never received my cancellation notice.

Eventually I had to call some *** number of one of their *** hidden places to cancel. That number is 949 255 7200. When you call it, the recording doesn't even say "LA Fitness". I really can't even understand what the person is saying.

This is a mafia company operating freely in the United States.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: Full refund.

La Fitness Cons: Totally misleading, Staff.

  • LA Fitness Review
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