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Customer service
Equipment Quality
Product or Service Quality

As a long time member of LA Fitness, I have never seen clubs in the Fort Lauderdale area run so badly. There is a tremendous difference from North Florida and north and certainly in PA where I moved from 14 months ago.

I fault the management who fail to run these facilities in an appropriate manner and let the bad guys create the atmosphere instead of management mandating the atmosphere. At Cypress Creek, hardly anyone returns dumbells, unracks weights from equipment, or wipes down sweaty dirty equipment after they are done. The floor is the trashcan more than the trashcans are actually used. Boom boxes blare inside gym bags and personal devices are constantly used without headphones.

This is daily, not once in awhile. Federal Highway isn't much better. Copans Road is quickly going downhill. So tired of all the disgusting perverts in the locker rooms, and showers.

I have seen people peek into my shower, ***, and even *** inside showers with curtains wide open or even in the walkway between the showers. Twice now in one week at both Federal Highway and the facility off Cordova Rd, guys have been smoking electronic cigarettes in the men's locker room. How totally disgusting and inappropriate for a gym facility. For those like myself who suffer from asthma, those who do these types of things should lose their membership immediately.

Your front desk employees don't care and the management is rarely if ever onsite in the evening. Start providing a clean, healthy and suitable environment and set the tone, instead of members doing whatever the heck they want. If I take a picture, it will of the next person getting off in the showers and then calling the police. So tired of this disgusting ongoing behavior that is allowed to continue.

Get some management that cares more than getting people out before the closing time. The only time they listen to complaints about all the perverts is when the gym has closed and the perverts are still in the showers.

Product or Service Mentioned: La Fitness Gym Facility.

Reason of review: Poor customer service.

Preferred solution: Management should dictate and ensure the clubs are run in a healthy manner considerate to all members. Create the environment, don't ignore it..

I didn't like: Atmosphere at most clubs in broward and dade counties.

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