I went to LA Fitness on a trial membership pass and brought my 3 month old first born into the kids club. When there, I was told they would not feed nor change his diaper. So I left, believing that my child would be safe and nothing would be given to him without my knowledge.
30 minutes later, I go to pick my son up, and am told that he was fed applesauce from my diaper bag. I never left a bag there, as I was told it would not be used. He has never had food of any kind, except breast milk.
I was/am livid! I spoke to the GM, Ashley, and she told me she was sorry, that it was a "mix-up" and that he was fine. What if he was allergic or had choked?
Not only was I lied to, I will never get to feed my son his first *** of food - that is something I can never get back. I will never see the look on his face as he tries it for the first time. And, apparently, everything is "Fine" because he was not hurt.
I'm hurt. I'm furious. I will never take my son or my business to LA Fitness again.
Nor will I ever recommend it to anyone - without warning them of my experience.
Product or Service Mentioned: La Fitness Membership.