To: LA Fitness
PO Box 54170
Irvine, CA 92619-4170
From: John L.
Date: Tuesday 03-17-2009
Subject: 3 Business Day Cancellation of Membership
As a result of multiple lies made to me, my daughter and my wife by one of your salesmen (Gilbert Rodriguez employee # 1839818) at the Pearland East LA Fitness, please immediately cancel my membership which was initiated on Saturday, 3-14-2009 as today, 3-17-2009 is only the second business day.
Gilbert on multiple times promised my daughter and I that she would receive a lower rate on her membership if I were to sign up with the club. This was primarily due to the fact that she had been erroneously signed up for a premier membership when she only wanted a one club membership.
Gilbert informed her to lie to the corporate office if she were contacted and state that a person named Caleb who no longer worked there had promised her the lower rate as opposed to the truth that Gilbert himself had made the promise.
After stalling on Saturday, Sunday, Monday and Tuesday with more lies and excuses, Gilbert finally stated he would not be able to uphold his promise.
Please cancel this membership immediately.
CC: Gilbert Rodriguez – General Manager – Pearland, TX East
Todd Born – Vice President – Pearland, TX East
Jerry Beasley – Sales Manager – Pearland, TX East
PS: The above names and titles were also provided by Gilbert Rodriguez and may not be factual.
Product or Service Mentioned: La Fitness Membership.