Product: La Fitness Hot Tub Facility Clear all filters (3 of 3 reviews match)
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La Fitness - Good gym, good people , lousy, lousy hot tub.

In the two years I have been going there LAF has not had a good reputation for repairing problems with their hot tub. Often it has taken weeks to get it fixed. They say " the part had to be mailed". Did they use Pony Express instead of Overnight? This time they are setting a record. Hot tub broke down, it took 17 days before they said it was fixed. Only 4 out of 10 jets worked. "Fixed?" That was 12 days ago. Now I'm told " Well we have a pool company that takes care of that. Does that sound like they care if it works or not? Can call corporate and get more excuses if one wants to waste their time.
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Review
#1092149 Review #1092149 is a subjective opinion of poster.
Product
La Fitness Hot Tub Facility
Reason of review
Hot Tub
WHEN I GOT HOME, I CALLED THE CENTER, AND I FOUND OUT THAT THE LA FITNESS CENTER DOESN'T RUN THE POOL OR THE SPA. LAST YEAR, THE SPA WAS BROKEN MORE OFTEN THAN WORKING, AND FOR THE LAST THREE WEEKS, THE SPA IS BROKEN AGAIN, AND WE PAY EVERY MONTH TO HAVE IT WORKING....
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1 comment
Anonymous
#1303743

LOL, you asked a lawyer about water temp. Stay home and take a bath if you want to control that, SMH...

Review
#1021822 Review #1021822 is a subjective opinion of poster.
Product
La Fitness Hot Tub Facility
Reason of review
Bad quality

LA Fitness Hot Tub

2.9
Details
The LA Fitness Smithtown NY facility hot tub has been unavailable more often to me than not due to draining and cleaning and repairs. Management does not have an acceptable answer to this problem. I can only conclude that they don't want to spend the money to fix the facility properly and so the hot tub keeps breaking down. Also, when the hot tub is open, it is often unacceptably dirty. There are globs of brown debris floating in the water. The walls of the hot tub are also stained with brown ***. Obviously, the walls are never scrubbed clean even though they claim they drain the tub once a week.
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Review
#940523 Review #940523 is a subjective opinion of poster.
Product
La Fitness Hot Tub Facility
Pros
  • Equipment
Cons
  • Cleanliness and availability of hot tub
Reason of review
Bad quality
Preferred solution
Price reduction

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

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