I have been a member for a little over 1 year and have seen this club decline rapidly on many levels. The club is dirty....it is only cleaned sparatically and not very well @ that.
The people who work there are more worried about texting and walking around with their earphones on and their hoodies up. The manager Chris (aka ***) needs to go back to management school so that he might be able to interact with the members and handle issues throughout the club rather than sitting behind his desk texting all night. The classes are becoming so crowded that it it actually dangerous in some classes. The club is either too hot or too cold and last week someone threw up on the stretching mats and they never disinfected the mats...they just wiped up the mess.
You can calll ahead to check on the status of a class only to be greated by a less than enthusiatic, uniformed staff member who will give you the WRONG information more times than not. Even the instructors say that the people @ the front desk don't know what is going on. Evidentally the lady who is in charge of the classes and the instructors is phantom...we can't really even find out her name.
As for finding out who actually ownes this club so that you might be able to speak with someone who would care, good luck! Save you money...save your time....go somewhere else!
Product or Service Mentioned: La Fitness Manager.