La Fitness in Mesa AZ is poorly managed and a disgrace. I have had nothing but, poor customer service from everyone to the Greeters/Secretaries at the front desk to the kids club employees up to the horrible management at their locations.
Both the Gilbert and Southern Location and the University and Stapley locations. In particular the management is by far the biggest disgrace of the company, whomever hired these people should be fired themselves. They are dismissive, passive and down right rude, lacking communication skills and loyalty to long time members. The kids club employees are underage females that sit around and chat with each other while bigger kids that have no business with younger kids bully them, punch, kick, trip and curse at the younger children all under the supervision of the kids club staff.
When anything is ever brought to their attention they blow it off and turn their back to you as if to say I dont get paid enough to listen to you or protect your child. When attempting to contact a Manager in particular Nick at the university location we were told he was busy working out and could only speak to the staff at the desk, this was apparantly a bald face lie. Long story short don't give these horrible people your money time or efforts.
They don't care and the management is egotistical and short sighted. Shame on you LA fitness Mesa AZ, your parents would be ashamed of you!!!
Product or Service Mentioned: La Fitness Manager.