Tamarac, Florida
Not resolved

I joined LA fitness in October 2009 and signed for and agreed to a 6 month personal training contract. When I arrived at the gym, the trainer who signed me up stated that they made a mistake on my paperwork and that I needed to resign one document.

Low and behold after I resigned... all of a sudden the 6 month contract had been changed to a 12 month contract. Then I became injured and had to "freeze" my sessions at a charge of $15.00 a month.

I went to resume my training sessions earlier than anticipated, but they will not credit my account for fees charged prior. I am also aware of a "manager" pocketing cash for a 1 month renewal for a friend who travels a lot and didn't want to sign anything!

Product or Service Mentioned: La Fitness Personal Trainer.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

I'm so angry with LA Fitness, they have turned free personal training into a big marketing scam to sell more training. When I returned to the club and requested the seat adjustments I orginally asked for, they refused. What jerks, my membership will be canceled.


I can't believe LA fitness. they have succeded in changing a very satisfied customer to a very angry enemy by not giving a care to help me change my membership, throwing every road block concievable into doing this, and trying to squeeze every cent possible from me!


I signed up for 3 months of personal training. I noticed I kept getting charged and called the club.

I was suppose to call and cancel the payments. By the time I cancelled it I had two extra months of payments, plus once you cancel even if you have sessions left you cannot schedule on-line you have to call or go in and make appointments.