Rancho San Diego, California
Not resolved
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NEVER let a la fitness tell you you have to cancel by mailing in a form to corporate cause corporate won't get it!! And you'll have charges in your account that you can get waived!!

I canceled my membership by mail in May 2014, the club DID NOT EVEN PUT A NOTE on my account saying it had been cancelled! And corporate never got the letter! So I got charged up until aug 2014 and would they refund me?! Nope I got back ONE MONTH of charges!

I spoke with corporate and they said that you CAN AND SHOULD cancel at your location and when I went in to dispute charges and ask why I was told to mail in a form they still stated that that's what policy was... Clearly not if corporate just said I CAN AND SHOULD cancel at the gym

Such a joke I should be refunded all charges since I was NEVER IN the gym!

Product or Service Mentioned: La Fitness Membership.

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