NEVER let a la fitness tell you you have to cancel by mailing in a form to corporate cause corporate won't get it!! And you'll have charges in your account that you can get waived!!
I canceled my membership by mail in May 2014, the club DID NOT EVEN PUT A NOTE on my account saying it had been cancelled! And corporate never got the letter! So I got charged up until aug 2014 and would they refund me?! Nope I got back ONE MONTH of charges!
I spoke with corporate and they said that you CAN AND SHOULD cancel at your location and when I went in to dispute charges and ask why I was told to mail in a form they still stated that that's what policy was... Clearly not if corporate just said I CAN AND SHOULD cancel at the gym
Such a joke I should be refunded all charges since I was NEVER IN the gym!
Product or Service Mentioned: La Fitness Membership.