Gilbert, Arizona
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Cancelled my LA fitness membership in December, way too many *** bags workout there and not a good system. Everyone sucked.

There was two nice guys that worked there that actually looked like they knew something about working out unlike everyone else. Even though I cancelled my membership in December I was charged for January, called them to get my refund, they said everything was good to go, and just got charged again in February. Managers I called today sucked. Completely unhelpful and rude, wanted to choke slam him through the phone, he probably didn't even work out anyways sense he was working at LA Fitness, and now finally I hope my account is cancelled but cannot get a refund.

Go to any gym but these. We'll see next month if I have to call again.

Product or Service Mentioned: La Fitness Membership.

Reason of review: Poor customer service.

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