I signed up for an LA fitness membership on 7/22/2009. I was given a contract by the sales representative for a multi-club
membership, 0 initiation fee, 34.99 a month. The contract was given to me and I accepted the terms, and gave them a credit
card for payment. LA Fitness informed me that they were going to give me a 7 day pass and I was to return after the pass
expired to initiate my membership. I returned on 7/29/2009 and spoke to the representative, Ray Diaz (phone# 954 610
2471). He informed me that they would not be able to honor the rate given to me on 7/22/2009 even though I have a
contract executed by both parties for the aforementioned rate. They informed me that the rate that they offered "did not get
approved", even though they offered it to me, put it in a contact, and accepted my credit card information. The manager at
this location did not offer any remedy when I said that I would not accept a higher rate. I called the corporate office and
spoke to Nina who offered little to no assistance. She informed me that even though I had a contract that they would not
honor that rate. In summary, I signed up for a specific rate, signed a contract provided by LA Fitness to me, and now LA
Fitness refuses to honor it.
Product or Service Mentioned: La Fitness Membership.
Monetary Loss: $40.