Cincinnati, Ohio
Not resolved
Diversity of Products or Services
Product or Service Quality

This location do not fixed there broken equipment. In the lady work out area during the summer and to this date September 21, the air conditoner been broken and other equipment in this area.

We are talking about 3 months no air. I been a member for 4 years this location is horrible.This location is 1 minute from my job. I'm feed up. The staff is unprofessional, you walk in the door no one greet, you like you invisible,you swipe your own card.

Some one is seating at the front desk all the time sleeping. What the purpose of having someone there. Sometime there manager is at the front desk she dont speak at all,no greeting.

The place stay so dirty. I bring a bleach bottle with me, just to used the equipment.

Product or Service Mentioned: La Fitness Manager.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Let the company propose a solution.

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