Product: La Fitness Parking Clear all filters (12 of 12 reviews match)
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Ok so the car was broken into this week ,car window smashed and robbed the car, went up to talk to the staff and or manager, not very helpful at all, just said what do you want us to do call 911.walked out after that comment . I know of someone else who had the same...
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3 comments
Anonymous
#1234347

They offered to call 911. What else can they do?

Did you expect them to pay for your damages? As far as hiring extra security, are you prepared to pay increased membership fees to cover the costs?

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Review
#944009 Review #944009 is a subjective opinion of poster.
Service
La Fitness Parking
Reason of review
Poor customer service
Preferred solution
some security cameras in parking garage and around the gym.

La Fitness in Luanda, Uige - Great customer service?

THis is for the Brampton at Fletcher's creek location, thank youthe customer service is deteriorating. The parking lot is not salted when there is black ice and it's not safe to walk. But, don't bother telling the receptionist - you won't get any action! I saw a car spinning around the other day. if the gym is open at 5am or 8am the place should be safe for members to park and walk, don't you think?Receptionists could use training in customer service skills, especially the ones in the morning. Whatever happened to 'service with a smile'. They make you feel like you are a nuisance when you sign in and are not helpful at all.
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Review
#384750 Review #384750 is a subjective opinion of poster.
Service
La Fitness Parking

La Fitness in Mississauga, Ontario - Great customer service?

the customer service is deteriorating. The parking lot is not salted when there is black ice and it's not safe to walk. But, don't bother telling the receptionist - you won't get any action! I saw a car spinning around the other day. if the gym is open at 5am or 8am the place should be safe for members to park and walk, don't you think?Receptionists could use training in customer service skills, especially the ones in the morning. Whatever happened to 'service with a smile'. They make you feel like you are a nuisance when you sign in and are not helpful at all. do something!
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Review
#384668 Review #384668 is a subjective opinion of poster.
Service
La Fitness Parking

LA Fitness in Clifton, NJ STINKS!

Literally it stinks! And the employees are rude, obnoxious and just plain ignorant about customer service. The managers only care about making sales quotas. There is no interest in satisfying existing members. The girl at the front desk in the evenings is RUDE. Pointing, attitude and just cranky every single time I see her, always unleashing her attitude on someone. Machines are dirty, dusty and if broken - they take over a month to fix. Parking takes over 30 minutes on a good day. Some classes are impossible to get in to with the sign in sheet starting 30 minutes before class and you have to show up 30 minutes before class to be able to get a ticket in. Weights are all over the place, never put back to their original spot.
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1 comment
knightsnke
#530823

You are right. They finally fired the one trainer Herman that would hit on every women that came in.

Desk girls do not know how to say Hello. 2 of the workers were tossing a football around instead of doing their job one day. They fired Kristen a trainer that actually knew how to train!

New Management is needed badly. :sigh

Review
#327767 Review #327767 is a subjective opinion of poster.
Service
La Fitness Parking

La Fitness in Doylestown, Pennsylvania - Too many members

Worst gym in America. They just keep signing up more members. Typical example of corporate greed. It takes 20 minutes to find a parking spot, usually another 10 to find a locker, and if you are looking to do cardio any time after 5 pm good luck getting a machine that is not broken. I have been a member a numerous clubs around the country and have never seen a locker room as dirty as this. Just way too many members to clean up after. Too many other options in the area to even think about joining la fitness Clifton.
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1 comment
Anonymous
#786134

As a member under the Holiday franchise, then the Bally's and now the LA Fitness franchise, I must say it was disheartening to discover that the contract now offered by LA Fitness has an EXCULPATORY CLAUSE to protect them from liability... BE AWARE that if you get injured for any reason, any cause, any failure on LA Fitness' behalf they will NOT be liable!

You exercise at LA FITNESS totally AT YOUR OWN RISK!!!!

I suffered a slip & fall in the women's locker room/shower area because the facility did not use no skid mats on the floor. The water soaked mats on the floor skidded right out from under me and I suffered a concussion, contusions, and other muscular injuries... court ruled that the EXCULPATORY CLAUSE was enforceable!

That's right I got nothing for my pain & suffering, loss wages, and medical. BE AWARE!!!

Review
#318513 Review #318513 is a subjective opinion of poster.
Service
La Fitness Parking
Loss
$1

La Fitness Center McDonough Ga,

LA Fitness Center McDonough, Ga.... Please tell the public how you don't care about your patrons.... Also please tell the public that the security cameras don't work and according to customer service never will work... Please tell the public how many time your customers cars have been broke into in the last five +years and according to Henry County's Finest this is a on going thing at the McDonough LA Fitness Center.. But you could care less... Now add my car to that total..... My car was broke into today at LA Fitness 95 Foster Dr, McDonough, Ga between 9:05 and 11:00am... The manager and the corporate office could care less.. Its business as usual at the McDonough LA Fitness center. Now they say don't leave valuables in your car... I say my car is my valuable!!!! I make it a point to park where the security cameras have a clear view of my car and if the cameras were working we would know who broke into my car today. Also this is a parking lot that sits alone or is not shared with any other business so WTF!!!! LA Fitness take care of your patrons... I talked to a Miss Michelle Reed or Reef at the so called corporate office some time between 12noon and 1:00pm today she took both contact numbers from me. It's 6:30pm she never called me back.. Scream!!!!
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1 comment
Anonymous
#692086

I think the mens locker should be kept clean it always smell bad

Review
#317918 Review #317918 is a subjective opinion of poster.
Service
La Fitness Parking

LA Fitness Sr Mgr Threatened Me

Early this afternoon I informed the Operations Manager of the LA Fitness in Wayne, NJ, that I had received a parking ticket in the parking lot of their facility the prior month. I was reporting this incident so the area of their parking lot that is not clearly demarcated as a no parking zone can be corrected and other customers won't get ticketed. In other words, there was nothing in it for me - I was doing them a favor. Then the Senior General Manager walked over and said "its common sense that you can't park there". I responded, then how come the town prosecutor told me they give hundreds of tickets to people for parking there?" (In fact the night my ticket was issued so were 6 others). The Senior Manager repeated what he'd previously said and I told him that now I was going to submit an article to the newspaper. I then headed toward a treadmill but he instructed me to leave and not to come back. He demanded my bar code and threatened that if I ever tried to come inside the health club again he would have me arrested for trespassing. Appalling? Not a strong enough word.
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1 comment
Anonymous
#1261660

Just learn how to park. Are you old?

Or asian? Or a poor woman?

I bet you're all three. Go back to the ghetto where it's okay to park on the sidewalk.

Review
#305337 Review #305337 is a subjective opinion of poster.
Service
La Fitness Parking
General Manager and Training Manager are not available, do not listen to you when you ask them a question or have any type of concern (after you have joined of course), parking is impossible, can never find a place to park. I paid for a trainer for one year 4 times a...
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7 comments
Anonymous
#1710178

Ive been a member now for 4 years, the orange city facility has gone from good to bad and by this I mean , filthy deplorable conditions. The bathrooms are frequently out of toilet paper with disgusting individuals getting upset and leaving fecal matter on hand desk dispensed paper on the floor .

The showers are not cleaned or stocked on a regular basis , curtains missing , soap dispensers with no covers or empty, today there was bloody bandages left on the shower entrance , discarded garments left behind and bottles of who knows what scattered about this cesspool of bacteria infested *** hole .

The urinal are out of service are are a majority of the equipment on the floor , which has not been vacuumed in what looks like weeks . It’s to bad this facility has taken this turn for the worse , it was a good place at one time .

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#303428 Review #303428 is a subjective opinion of poster.
Service
La Fitness Parking

LA Fitness - NO Service/NO Parking

LA Fitness closed the gym closest to our home and required my husband to use another gym many MILES away. LA Fitness WON'T allow cancellations by phone nor computer. We had to either mail a registered letter or personally show up at the new gym. We called AHEAD of time make sure someone would be there to cancel hubby's membership. "No problem", LA Fitness said. When we arrived, there were BIG problems! The large parking lot was PACKED! There was NO place to park. Several cars were circling looking for spaces. Some cars were parked illegally. There was even a sign stating where overflow cars could park! The parking lot was so crowded, busy, dark and dangerous with very narrow traffic lanes, I'm surprised we didn't go home with major damage to the car! I sat idling in the car while my husband went in. LA Fitness would NOT cancel his membership even though they said they would just 10 minutes before on the phone. We're back to mailing a letter to Irvine, CA. DON'T JOIN this nightmare!
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#299096 Review #299096 is a subjective opinion of poster.
Service
La Fitness Parking

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

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La Fitness in Perris, California - Security

The L.A. fitness club on Madison Ave in Riverside is in an area that does not have any security in its customer's parking lot. My vehicle has been broken into, and you will be stuck with your poor choice in going there. BE AWARE!!! I personally will not come back and will go elsewhere. L.A. staff wouldn't give me any info as what else is going on. I have seen Police being called over other things and broken lockers. Things are being kept quiet and I don't need to associate with a Company and clientel that are not "approachable".
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#297698 Review #297698 is a subjective opinion of poster.
Service
La Fitness Parking