Product: La Fitness Personal Trainer Clear all filters (143 of 143 reviews match)
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1.0
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Recently I got Suckered into signing up for the Personal Training, I went a few times, and then ended up in the Emergency Room for AFiB, which after was informed by my Cardiologist I should refrain from heavy exercise until further notice. I have been calling the...
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Review
#1614738 Review #1614738 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Pros
  • Location
Cons
  • Lies from corporate
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • La Fitness Personal Trainer Fees
  • Overpriced Training Session

La Fitness - Scam - watch out!

Max Ryanheart - personal trainer/manager was extremely rude, not personal, offended my family and I at this location. He asked where I was from and I told him that I had an Ohio ID and he discriminated against me and seemed to be having a "roid rage" shouting "I was born here and lived here my whole life" and told me to "go back to wherever I came from." The membership woman was also very mean to me covering up for Max. This was the worst customer service (Mateo at the front desk was horrible) - I hope la fitness fixes the way employees treat customers! I would highly recommend against this location.
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Review
#1452463 Review #1452463 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

La Fitness in Raleigh, North Carolina - Change of CC

I did change my credit card info and after 1 week LAFitness went back to my bank account that was previously on file and took all fees out. I filed a despute with my bank , still waiting for my money. So, just changing the CC does not work.
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Review
#1424212 Review #1424212 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
1.5
Details

Update by user Jan 12

I asked the manager at the Cattlemen location - left a note and made 2 phone calls to cancel charging me extra money $50 in addition to membership that they made me pay so I could finish up using training session from the year contract that because of misleading...

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Review
#1422517 Review #1422517 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Pros
  • Multiple locations
Cons
  • Cancelation
  • Lack of concern for members needs
  • Lack of ethics for a few extra dollars

La Fitness in Port Saint Lucie, Florida - Cancel personal traner

2.7
Details
Dont want to attend to much money
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Review
#1298634 Review #1298634 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Reason of review
Pricing issue
Was paying $220 per month for personal trainer when I decided that I could no longer keep up with that period I contacted my local club no one was ever available when I would go in period no 1 was ever able to answer my questions on the phone. No 1 ever called me back....
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Review
#1283358 Review #1283358 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
2.7
Details
Therefore I disputed the charge. LA Fitness responded with a computer generated training schedule. They could not possibly produce a 12 month signed contract unless they forged it. BEWARE OF SCAM. I will continue to fight this so that this type of thing does not...
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2 comments
Anonymous
#1481606

The same thing happened to me at the Cordova, TN location. I'm looking into a class action lawsuit because many others are victims of this fraudulent behavior.

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Review
#1248829 Review #1248829 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Cons
  • Lack of ethics for a few extra dollars
Reason of review
Fraud charges to my credit card
Loss
$200
Preferred solution
Full refund
Tags
  • Personal trainer marketing
1.4
Details
Worst gym I ever been..First of all, the manager is very rude and most of the trainers are completely lost.. whoever is paying them for training should stop wasting their money seriously. I went there with my friend to train and they approach me saying I was training...
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Review
#1061660 Review #1061660 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Reason of review
Poor customer service
1.3
Details
I've had nothing but problems with LA Fitness told one story by the personal training director when I signed up never received what was agreed upon. If I could give negative stars I would. This is the text I get from the personal training director when I tried to...
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Review
#1058894 Review #1058894 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Reason of review
Poor customer service

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts
My complaint is against the personal trainers of LA Fitness in Birmingham, Michigan. I'm so irritated. I was given a free personal training consultation. The lady, Katie, I met with ensured me if I signed up I would be able to exit after 30 days. It was the only reason...
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1 comment
Anonymous
#1303697

People are lied to constantly... I worked there and saw people lied to constantly, manipulated and treated poorly.

I have never seen something so bad or people taken advantage of so badly.

This is not an isolated thing and encouraged to get numbers with each club of theirs I have seen. There are many much better options out there.

Review
#1001855 Review #1001855 is a subjective opinion of poster.
Service
La Fitness Personal Trainer
Reason of review
Poor customer service
Loss
$1400
Preferred solution
Full refund