Product: La Fitness Personal Training Clear all filters (104 of 104 reviews match)
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I have registered for 6 months LA fitness personal training. The trainers are really poor, session will go upto 30 mins and have to pay 60 for those 30 mins and they will just chat with us in that time not real training and I moved to Richmond later on and asked them...
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1.2
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La Fitness Personal Training
#1116859
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DO NOT SIGN UP FOR PERSONAL TRAINING AT THIS LOCATION!!!If I could give it 0 star for customer service/personal trainer, I would. This gym is probably one of the worse I've attended so far. Looking at other reviews, it seems no one is really taking the time to improve...
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La Fitness Personal Training
#1067700
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LA Fitness cancelled my personal training sessions without notification. I had 47 sessions left to use and i loss all of them, because they cancelled my training sessions without any notification. Now when i try to book a training session it shows that i have "0"...
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Anonymous
Anonymous

If you call the home office, they can reinstate your sessions with no charge.

Anonymous
Anonymous

Did you get your money back? What was the solution?

2.9
Product
La Fitness Personal Training
#1059315
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LA Fitness sucks

#1144119
1.0
Details
They promised on my year contract 2 times a week sessions and they never said only for 26 min per session not enough time to training, in addition they promised well knowledge trainers not true, meal plans not true, the gym is allways pack, poor customer service. To anyone who’s reading do not get on those personal training classes.
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La Fitness - Money taken out of my account AFTER services were reduced

#1051875
2.9
Details
Money was removed from our banking account for services we were no longer receiving. We attempted to address this issue locally then on up to the corporate level, but nothing has been done to return our money
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La Fitness Personal Training Review

#848691
1.0
Details
DO NOT SIGN UP FOR A PERSONAL TRAINING CONTRACT HERE. They take your money and don't help you get in when it fits your schedule. They still won't refund me the 18 sessions I prepaid for, even after cancelling my training contract. They do not fulfil their terms, and haven't called me back in three weeks!!! Awful customer service, they don't care about your health just about your money
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La Fitness Personal Training Review

#834394
1.2
Details
La fitness is a money hungry disgusting place...they have charged me two months in a row for traininf services that i havw not received!! My trainer quit months ago and i never received a call to let me know or to set me up with a new trainer but they have charged me still!!! It is illegal and disgusting!!!! Never go here!!!!!!!!!
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Cleanliness
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Equipment Quality
Exchange, Refund and Cancellation Policy
Location
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Product or Service Quality
Staff
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LA Fitness tried to take money from our account using different merchant accounts and changing amounts. After we block acct they started collection calls and each call was from different state and with weird caller id names. How this company still stays in business?...
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La Fitness Personal Training
#1032097
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Hey Folks, I signed Personal Training Agreement on 01/16/2017 at 755 Brookhaven Ave, Atlanta , Georgia, LAFitness Club. On 01/24/2017 I called to cancel this contract by phone. I eventually went in person on 01/27/2017 to talk to Management to cancel contract, and...
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2.7
Product
La Fitness Personal Training
I didn't like
  • Being defrauded
#1024682
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I became a new member a week ago and got a call from personal trainer from LA Fitness Fontana named Perry to do a fitness assessment. Ended up signing up for personal training, but then called next day to cancel. They said there weren't any managers to come in the next...
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2.4
Product
La Fitness Personal Training
#1017644
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At Bristol, CT. Do not have same equipment between personal training space and general training. Limited equipment and not allow to share equipment from Personal training space with general area even there are no training at that time. After taking personal training we...
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1.9
Product
La Fitness Personal Training
#1004338
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Resolved

I’m for one very disappointed to find out that LA fitness is allowing this type of irresponsibility in your management personal. I also need to mention that I did not authorize the funds because I did NOT have the funds, there for I received an overdraft fee of $35.00...
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Anonymous
Anonymous

Resolved!!!

1.0
Product
La Fitness Personal Training
I didn't like
  • Unprofessional personal trainer
  • Training programs
  • Personal training
#972308
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I joined LA Fitness last month, 9/13/2016, at 2961 Swede Road East Norriton, PA 19401, and here are some of the things that happened to me. I had walked in asking about personal trainers for strength training and to bulk up. I asked for an hourly rate and was told...
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Anonymous
Anonymous

I joined and paid the $100 for the start up fee and first and last month. Asked about professional trainer and when discussed with him was told that it would cost me over $2,...

Anonymous
Anonymous

What did you do?

1.2
East Norriton, Pennsylvania
Product
La Fitness Personal Training
I didn't like
  • Totally misleading
#936350
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It took me having to write the COO of a company to finally get a call from a district manager after contacting LA Fitness every 2 weeks for almost 5 months and the deal I got was to "zero out" the remaining balance. So in effect. I paid $1200 + $199 sign up fee for...
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2.3
Product
La Fitness Personal Training
I didn't like
  • No follow-up
  • Broken promises
  • No call-backs
#891154
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