Manufacturer: La Fitness Category: Personal Training Clear all filters (102 of 102 reviews match)
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DO NOT SIGN UP FOR PERSONAL TRAINING AT THIS LOCATION!!!If I could give it 0 star for customer service/personal trainer, I would. This gym is probably one of the worse I've attended so far. Looking at other reviews, it seems no one is really taking the time to improve...
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La Fitness Personal Training
#1067700
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LA Fitness cancelled my personal training sessions without notification. I had 47 sessions left to use and i loss all of them, because they cancelled my training sessions without any notification. Now when i try to book a training session it shows that i have "0"...
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Anonymous
Anonymous

If you call the home office, they can reinstate your sessions with no charge.

Anonymous
Anonymous

Did you get your money back? What was the solution?

2.9
Product
La Fitness Personal Training
#1059315
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LA Fitness tried to take money from our account using different merchant accounts and changing amounts. After we block acct they started collection calls and each call was from different state and with weird caller id names. How this company still stays in business?...
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La Fitness Personal Training
#1032097
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La Fitness - Money taken out of my account AFTER services were reduced

#1051875
2.9
Details
Money was removed from our banking account for services we were no longer receiving. We attempted to address this issue locally then on up to the corporate level, but nothing has been done to return our money
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La Fitness Personal Training Review

#848691
1.0
Details
DO NOT SIGN UP FOR A PERSONAL TRAINING CONTRACT HERE. They take your money and don't help you get in when it fits your schedule. They still won't refund me the 18 sessions I prepaid for, even after cancelling my training contract. They do not fulfil their terms, and haven't called me back in three weeks!!! Awful customer service, they don't care about your health just about your money
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La Fitness Personal Training Review

#834394
1.2
Details
La fitness is a money hungry disgusting place...they have charged me two months in a row for traininf services that i havw not received!! My trainer quit months ago and i never received a call to let me know or to set me up with a new trainer but they have charged me still!!! It is illegal and disgusting!!!! Never go here!!!!!!!!!
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Cleanliness
Customer service
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Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
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La Fitness Personal Training Review

#681634
2.1
Details
Bellevue club on main st is horrible. Michael the personal trainer WILL NOT show you how to use any equipment. I joined the gym to use machines, not to do squats. Frustrated
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Hey Folks, I signed Personal Training Agreement on 01/16/2017 at 755 Brookhaven Ave, Atlanta , Georgia, LAFitness Club. On 01/24/2017 I called to cancel this contract by phone. I eventually went in person on 01/27/2017 to talk to Management to cancel contract, and...
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2.7
Product
La Fitness Personal Training
I didn't like
  • Being defrauded
#1024682
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I became a new member a week ago and got a call from personal trainer from LA Fitness Fontana named Perry to do a fitness assessment. Ended up signing up for personal training, but then called next day to cancel. They said there weren't any managers to come in the next...
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2.4
Product
La Fitness Personal Training
#1017644
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At Bristol, CT. Do not have same equipment between personal training space and general training. Limited equipment and not allow to share equipment from Personal training space with general area even there are no training at that time. After taking personal training we...
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1.9
Product
La Fitness Personal Training
#1004338
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Resolved

I’m for one very disappointed to find out that LA fitness is allowing this type of irresponsibility in your management personal. I also need to mention that I did not authorize the funds because I did NOT have the funds, there for I received an overdraft fee of $35.00...
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Anonymous
Anonymous

Resolved!!!

1.0
La Fitness Sachse, Texas
Product
La Fitness Personal Training
I didn't like
  • Training programs
  • Unprofessional personal trainer
  • Being lied to
#972308
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I joined LA Fitness last month, 9/13/2016, at 2961 Swede Road East Norriton, PA 19401, and here are some of the things that happened to me. I had walked in asking about personal trainers for strength training and to bulk up. I asked for an hourly rate and was told...
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Anonymous
Anonymous

I joined and paid the $100 for the start up fee and first and last month. Asked about professional trainer and when discussed with him was told that it would cost me over $2,...

Anonymous
Anonymous

What did you do?

1.2
La Fitness East Norriton, Pennsylvania
Product
La Fitness Personal Training
I didn't like
  • Totally misleading
#936350
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It took me having to write the COO of a company to finally get a call from a district manager after contacting LA Fitness every 2 weeks for almost 5 months and the deal I got was to "zero out" the remaining balance. So in effect. I paid $1200 + $199 sign up fee for...
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2.3
Product
La Fitness Personal Training
I didn't like
  • Broken promises
  • No call-backs
  • Falling between the cracks
#891154
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I signed up for personal training classes with the good intention of working out and getting in shape.4 days after i signed up i was given a contract which required for me to work late for a period of 5 months. I went back to LA to cancel the contract or change it to...
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1.2
Product
La Fitness Personal Training
#877330
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