Pittsburgh, Pennsylvania
Not resolved
1.7
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website
0 comments

When I signed up for personal training I was told it was a 12-month contract. Three months after the contract was supposed to expire they continue to take money out of my account. It's *** near impossible to get anyone either at the local club or at corporate to help. I've been lied to, put on hold for twenty minutes and given the run-around about why they can't refund the over payments. I've talked to five different people all of who claim no responsibility and no ability to help.

This is definitely a "buyer beware" situation. My advice is to find a local gym where they keep their word and have local employees who are willing and able to help resolve problems.

Congratulations LA Fitness, you've fleeced me out of $600. I hope it's worth it to you.

Product or Service Mentioned: La Fitness Personal Training.

Reason of review: Problems with payment.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment