Miami, Florida
Not resolved

LA Fitness since it is a privately held company do not have to answer to anyone biut themselves. They do not fix equipment in a timely manner nor do they have a adaquate preventive maintenance program.

The indoor cycling bike break quite frequently. A lot of the instructors are not qualifed to teach since they are not performing the exercises correctly. Locker rooms should be off limits since they are rampant with mold and mildew. If you are looking for quailty run as fast as you can from LA Fitness.

All LA Fitness want is your cash so they can continue to grow there empire of gyms that are unhealthy in many ways.

Product or Service Mentioned: La Fitness Fitness Program.

Monetary Loss: $2.

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what do you get when you have a bunch of uneducated wetbacks working there.


lol...chris. I do have to agree.. customer service is horrible..cancelling the membership was a nightmare..facility in Georgia is by far the worst, even the prisons are alot cleaner...operations manager a young 25yr old punk...who didnt give a rats ***, what i thought, when i complained that one of his staff members gave me an attitude, told me if i'm unhappy, cancel the membership and go elsewhere, what a jacka**


This is by far the worst facility located in Streamwood,IL..customer service is by far the worst... staff is not very helpful and locker rooms are so filthy, even found a condom in the showers, mildew in the bathrooms, absolutely disgusting...i worked out at this facility for about three weeks and quit, and trying to cancel my membership was absolute nightmare..

I guess thats what you get when you have a bunch of uneducated illegal wetbacks working who dont speak a word of english, then you have the upper management who have no concern or care about a customer, when we're the ones who are paying their salary... consumers be careful...if you want no headaches, buy yourself a home gym, you will be a lot happier...


LA Fitness, took over Family Fitness in Oakville, which was 24 hours gym, I have been an member of Family Fitness for 10 years. So today I asked when is LA Fitness going to bring in "state of the art equipment", no joke the head of operations said; "no new equipment is coming in, and if don't like it I can cancel you membership." Talk about service, ah? :(


wow.. sounds totally unlike the la fitness where i work out.

i've never seen a broken machine sit unfixed for more than 24 hours. also, the locker room is in incredible shape. i've never had a complaint about the cleanliness.

in fact, i've joked with the cleaning lady that she must live at la fitness because everytime i need to use the restroom, she's in there cleaning it. i go to the one in universal city, ca.

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