This is by far the worst LA fitness I have ever been to. If I were the LA Fitness corporation I would do no less then fire every single person at the gulf coast town center location(besides trainers).
Including the operations manager who rudely dismissed me. I was lied to by a staff member at the front desk where she said I would not be charged if I cancel on the morning of my billing date. I found that claim to be completely false and I still had to pay $70 for a gym that I am no longer financial able to attend. When trying to speak to the operations manager about a refund, explaining to her that its either my rent i pay or this LA fitness bill, and since I haven't been to the gym in over a month and the billing just charged me for another month.
She was very inconsiderate and did absolutely nothing to even attempt to help out someone who has been a loyal customer. I was disgusted by the actions and lies LA Fitness told me. I myself have never been so offended in my life. I will NEVER go back to LA Fitness, along with 11 other friends of mine who are canceling their memberships along with me.
I hope to spread this message and persuade any decent people from being screwed by a bunch of liars and crooks at LA Fitness. The personnel LA Fitness assigns to their staff is horrendous and they lack the very essence of what it takes to be a good employee, honesty and sincerity. What a horrible place with even more horrible people!
I'm utterly disgust with you LA fitness but I'm even more disgusted by your employees. Very, very poor choice.
Product or Service Mentioned: La Fitness Membership.
Monetary Loss: $70.