My member barcode # F24586081. We have an issue with Tamarra R.
She introduce herself as female manager of La fitness in 14304. On 10/21/16 My wife came to la fitness and paid Tamarra in cash for gym. Tamarra knew that although my wife made a payment the account was going to be debitted but did not explain this to my wife. On Tuesday my wife card got charged again.
We went and spoke to the manager who was rude and refuse to have the card credit back. She further went on to threatened to cancel my wife membership and write false information on my wife file. Tamarra is not educated and she does not understand how business work. My wife has brought over ten people to join LA fitness from the Y.M.CA.
The reason sale are not as high in numbers is the manager you have and the professionalism and people skills she lack. my phone number is 7165075010
Product or Service Mentioned: La Fitness Manager.
Reason of review: Pricing issue.
Monetary Loss: $49.
Preferred solution: Full refund.
La Fitness Cons: Rude staff.