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Update by user Mar 28, 2021

My membership was put on hold but not immediately, which means that I lose out until the next billing cycle.Speaking to the staff member who said he was part of corporate, made no difference other than him spewing policy and not being responsible for LA making their own mind to lift the mask mandate.Very Sad...

Update by user Mar 28, 2021

I'm frustrated because I work out 5-6 days a week and now need to find another place to go. Planet Fitness seems to Always honor the customer's experience and I know that they have not lifted the Mask Mandate.

LA Fitness has sold out on really caring about the health and well being of those who are compromised and need to stay safe when they lifted the mask mandate.

Governor Doug Ducey listened to Trump causing AZ to have the Highest Covid cases in the WORLD! Stupid is as stupid does!

Original review posted by user Mar 28, 2021

Today was my last day for the second freeze time while going to LA Fitness locations. I've been going to LA for just about 20 years and there is no loyalty appreciation I'm afraid.

How on earth does a 'Health Club' Not Protect their customer base and Allow Masks NOT to be worn?!

This is Completely Absurd!

Complaining at the front desk was met with understanding and excuses.

LA Fitness... you can't blame Gov. Doug Ducey for being a moron to allow businesses to open, which lead to spikes in Covid and Arizona to have the highest outbreak in the World because you have the right to call the shots and not allow anyone in the facility without a mask.

So I ask you, What's going to happen Now?

Are all the customers Optimally Healthy and don't have to worry about not being infected? Of Course Not.

So why put your customer base at even a higher risk?

This makes no logical sense and has little to do with respecting science!


User's recommendation: Complain and ask to have your membership frozen. They need to feel it where it hurts because they obviously lack the integrity around Health for their client base.

Product or Service Mentioned: La Fitness Facility.

Preferred solution: Put the Mask Mandate back in place and make the facility SAFE for Everyone!.

Location: 2077 East Camelback Road, Phoenix, AZ 85016

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It's your responsibility to take care of yourself. Wear a mask for yourself if you choose.

Why are there so many tyrants telling other people what to do. If the mask works, then it doesn't matter what other people are doing if you wear one.

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