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3.2
Details
La Fitness - ASSAULTED MY SALES MEMBER
ON 9/22/18 I WAS ASSAULTED BY SALES MEMBER THOMAS GORMAN, HE PUT HIS HANDS AROUND MY THROAT AND THREATENED ME. OTHER STAFF WAS THERE AND WITNESSED THIS AND DID NOTHING. I THEN WENT TO THE PARSIPPANY POLICE TO FILE A REPORT AND HE WAS ARRESTED THAT DAY IN LA FITNESS BUT...
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Review
#1379858 Review #1379858 is a subjective opinion of poster.
Service
La Fitness Manager
Pros
  • Openness of the gym and the bag room
Cons
  • Being assaulted and my concerns about this ignored by the staff
Reason of review
I WAS ASSAULTED AT THE GYM AND THEY HIRED THE PERSON WHO DID IT BACK WITH NO REPERCUSSIONS
Preferred solution
I BELIEVE THOMAS SHOULDN'T BE ALLOWED TO WORK AT THE PARSIPPANY LA FITNESS BECAUSE HE ASSAULTED A GYM MEMBER AND IS VIOLENT
Tags
  • Beware Of Bald Sales Member
I am extremely upset with LA Fitness. I lost my debit card a few weeks ago and had to call my bank to cancel that card. I got about 30 phone calls and voicemails (no lie) within a week all from different LA fitnesses all over the US asking me to call back because my...
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Review
#1373386 Review #1373386 is a subjective opinion of poster.
Service
La Fitness Membership

La Fitness in Washington Township, New Jersey - Under age contract signing

1.0
Details
My 17yo son was coaxed into illegally signing a membership contract and was then improperly billed. Unfortunately for LA Fitness, I am a federal officer. LA Fitness, lets chat. Ten (10) legal workdays to respond.
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Review
#1154801 Review #1154801 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Pricing issue

La Fitness in Clifton, New Jersey - Poor customer service Efrain Fernandez

2.8
Details
I'm a customer of La fitness clifton nj route 3, for the past 4 years. I never have any issues. But today i came across the most rude and nasty staff. Efrain Fernandez this person should not work for this company.
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Review
#1085269 Review #1085269 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
3.1
Details
La Fitness - Frustrated
WE have been members at the LA Fitness in Holmdel, NJ for many years. The past year this place has gone down hill in a big way, there are many machines that are out of service, the place is filthy and the equipment is old. Some machines have stayed out of service for...
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5 comments
Anonymous
#1295846

Same issue at many of the clubs in Indianapolis. So frustrating!

They've been out of order for a few months now.

If they have ordered new machines, how long does it take to get them?!? They've had this sign up since November!

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Review
#977172 Review #977172 is a subjective opinion of poster.
Product
La Fitness Gym Facility
Pros
  • Amount of equipment and pool
Cons
  • Equipment out of ervice
  • Time it takes to fix equipment
  • Filthy
Reason of review
Bad quality
Do not sign up for personal training.LAfitness representatives lie incredibly.I was told that l had a month to cancel pt.I decided to cancel after 3 weeks.I went back to John Godley and thought he took the charges off.He never did.I got stuck paying for a year of...
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Review
#901348 Review #901348 is a subjective opinion of poster.
Reason of review
Problems with payment
Worst ever experience just to cancel the membership. They don't even respect the member and was not polite in their response inspire of having the membership for almost 5 years. I will never recommend anyone to join this club
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1 comment
Anonymous
#1193122

,LA CRAPNESS...is what I call it. The one in Montgomeryville has a *** staff and like most of there gyms they push the personal training program,which is a waste of time.

In a half hr session you might get in three machines! If you sign up for a personal trainer they force a contract on you and to get out of it will cost at lest $600 or more.

My friend went thru this then the director gave him a hard time about it!! The guy lost his job *** wipe.

Go to PSC ....Now that's a place to work out!

Review
#891151 Review #891151 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Poor customer service
1.2
Details
I signed up for personal training classes with the good intention of working out and getting in shape. 4 days after i signed up i was given a contract which required for me to work late for a period of 5 months. I went back to LA to cancel the contract or change it to...
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Review
#877330 Review #877330 is a subjective opinion of poster.
Service
La Fitness Personal Training
Reason of review
Poor customer service
1.0
Details
LA Fitness planned to open a facility near my locality (Kearny, NJ) starting from April. I applied for membership in Feb 2nd week with their Representative named Victor. Later in March 2nd week I requested a cancellation of my membership with same guy Victor. He said,...
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1 comment
Anonymous
#1175016

Pay cash.

Review
#865666 Review #865666 is a subjective opinion of poster.
Service
La Fitness Membership
Cons
  • Fraud
  • Abuse
  • False representation
Reason of review
cheat, fraud and abuse
Loss
$128
Preferred solution
Full refund

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

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1.3
Details

Update by user May 24, 2016

Greg (Regional Manager) NEVER called me back but he had someone named Daniel finally (after many days) call me yesterday.

In the conversation I learned that someone had written LIES about me on my account claiming that I had requested 7 towels and that I went behind the...

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Review
#845772 Review #845772 is a subjective opinion of poster.
Service
La Fitness Sanitary Conditions
Reason of review
Poor customer service