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La Fitness in Glenside, Pennsylvania - Pissed at the way and time of Pool Maintenance!

2.4
Details
Today I was in the Pool at La Fitness Glenside Pa. There We're Men in the pool with ladders at noon fixing the lights. There were many people in the pool and it was preventing people from swimming. They were also adding ice cold water and there are many elderly people in the water complaining. Why can't they fix the pool at night when there are fewer people in there. Like around 10 in the evening before the pool closes. It was very rude they all had attitudes and I do not appreciate the attitude of Philadelphia coming into this Gym. The locker rooms and bathrooms are filthy people do not care and actually this Fitness area has really gone downhill.
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Review
#1465917 Review #1465917 is a subjective opinion of poster.
Product
La Fitness Swimming Pool Facility
ON 9/22/18 I WAS ASSAULTED BY SALES MEMBER THOMAS GORMAN, HE PUT HIS HANDS AROUND MY THROAT AND THREATENED ME. OTHER STAFF WAS THERE AND WITNESSED THIS AND DID NOTHING. I THEN WENT TO THE PARSIPPANY POLICE TO FILE A REPORT AND HE WAS ARRESTED THAT DAY IN LA FITNESS BUT...
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1 comment
Anonymous
#1579039

Stop it with the all capital letter format ; it is antagonizing and difficult to read. It is the written equivalent of screaming in my face.

Review
#1379893 Review #1379893 is a subjective opinion of poster.

La Fitness in East Norriton, Pennsylvania - GM-Alberto resolved my Family Muliti-State Membership

5.0
Details
New GM(Alberto) East Norriton, PA location corrected an original membership mistake from 5 years earlier that now allows my Family Multi-State Usage. He was very accommodating & got us the membership that we were looking for all along. Great Job Alberto
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Review
#1349124 Review #1349124 is a subjective opinion of poster.
2.1
Details
Water temperature in the pool at the LA Fitness, King of Prussia and Collegeville, PA locations are always cold. I've seen people complain and nothing happens. Isn't there any regulations or rules for this? What makes it worse is that they have the Air on in full blast...
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1 comment
Anonymous
#1529356

Lower pool temps elicit fat burning

Review
#1285030 Review #1285030 is a subjective opinion of poster.
Reason of review
Bad quality
2.2
Details
I cancelled my membership per their contract where I could cancel at any time. They continued to charge my card and refuse to allow me to cancel unless I provide them with another $29.99 per Dakota at 904-900-6393. They are rude and they harass by calling from multiple...
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Review
#1208405 Review #1208405 is a subjective opinion of poster.
Service
La Fitness Membership
Reason of review
Return, Exchange or Cancellation Policy

La Fitness in Bala Cynwyd, Pennsylvania - HORRIBLE

2.2
Details
LA fitness' modern facility and professionally dressed staff approaching you with a warm smile is quite appealing and inviting. But this is all a facade. LA fitness management team both local and corporate is a poor excuse for a business. The way they handle customers issues is despicable and lacks any professionalism. Their main goal is to get your money. They removed up to $150 from my account even after my account was closed. I called them multiple times, including the corporate office only to be given a false assurance that the issue with charging my debit card after cancelling my membership had been resolve. I had to go as far as getting a new debit card. I strongly warn you to stay away from their fraudulent corporation. LA fitness' corporate ways are vile and deplorable. They are masters of deception and dealing with them will irritate even the most peaceful person to their core. Namaste.
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Review
#1116681 Review #1116681 is a subjective opinion of poster.
Service
La Fitness Membership
Cons
  • How they lie and do business
  • Customer service
  • Shity
Reason of review
Return, Exchange or Cancellation Policy

La Fitness in York, Pennsylvania - Horrible and Unprofessional

2.5
Details
The gym rarely opens on time during the week and it's even worse on the weekends. On 07-16-17 the gym opened 15 minutes late and when I finished my workout I approached a salesperson named Mike who was very friendly. He advised he had only been working there 3 days and didn't know there was an ongoing issue nor did he know why the front desk person failed to show today, but promised me he would let his superiors know. Then I saw a Personal Trainer standing at the front desk that I recognized as working there for several years and told him of the troubles with the gym opening on time and he was also very receptive and promised to let the General Manager know about the issue. While explaining to him that the gym rarely opens on time during the week an employee also sitting at the front desk said to me the gym always opens on time during the week and that the front desk person arrives at 4:55 or 4:58 the latest. I explained to him that the gym opens at 5am and that isn't early enough to open the gym on time and that he should probably arrive no later than 4:45 am if the gym opens at 5am. He then made a face and shook his head in what appeared to me to be in disgust. I asked him what that was about and he replied I just don't like listening to silly complaints. I was infuriated and told him that wasn't very professional and not great customer service. He then told me that is why he is a janitor and not a front desk person. I explained to him that all employees at LA Fitness are in the customer service business and that his conduct is extremely unprofessional. I am very disappointed with LA Fitness and do my best to work out out at the surrounding gyms like, Gold's Gym in Shrewsbury and 24 hr. Fitness.
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Review
#1075080 Review #1075080 is a subjective opinion of poster.
Service
La Fitness Customer Care
Reason of review
Poor customer service
1.2
Details
BEWARE and BE VERY CAREFUL when you want to sign up for PERSONAL TRAINING. DO NOT TAKE WHAT THEY SAY AS TRUE AND PLEASE READ THE CONTRACT BEFORE YOU SIGN. They will say anything to make you sign a contract to hire a personal trainer and when you realize that you have...
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3 comments
Anonymous
#1257025

I joined and paid the $100 for the start up fee and first and last month. Asked about professional trainer and when discussed with him was told that it would cost me over $2,500 in fees.

This was delray branch and they are an absolute rip off. Tried to convince me to sign and make payments. Never got my contract, key or anything as I never went back. Have received over 26 phone calls for supposedly $35 I owe them.

WORST EXPERIENCE EVER. BEWARE THEY ARE CROOKS.

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Review
#936350 Review #936350 is a subjective opinion of poster.
Service
La Fitness Personal Training
Cons
  • Totally misleading
Reason of review
Poor customer service
Loss
$3400
Preferred solution
Full refund
Had a complant for the la fitness in Lititz pike in lancaster pa. I was friday night at the locker rooms theres this girl they got cleaning the mens locker rooms ,for me that dont look right that they got a female doing the mens locker rooms with guys still in the...
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Review
#841219 Review #841219 is a subjective opinion of poster.
Product
La Fitness Gym Facility
Reason of review
Bad quality

Contact La Fitness Customer Service

Mailing Address:
La Fitness
2600 Michelson Drive #300
Irvine, California 92612-6536
United States
Phone:
(360) 546-3400
All La Fitness Contacts

La Fitness Products and Services Reviews

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Planet Fitness
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2.5
Details
1. To cancel the membership you have to fill out a form and submit to LA Fitness Head Quarter within 7 DAYS. I was tricked by LA Fitness sales and unable to get my $700 back. 2. The free use of all gyms in US and other countries is a trick. I registered at PA and I had...
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2 comments
Anonymous
#1150252

I got snagged, too, by not filling out the cancellation paperwork. Two, maybe 3 people told me I was cancelled out, and didn't have me fill out the form.

This is fraud. What to do?

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Review
#835503 Review #835503 is a subjective opinion of poster.
Service
La Fitness Membership
Pros
  • Location near my house
  • Shower
  • Equipments
Cons
  • Lies to customers
Reason of review
fine prints, hidden costs, moeny driven
Loss
$700
Tags
  • gym membership ripoff