I signed up earlier in the week, and was set up with an appointment to be guided through my first workout/training session with a personal trainer. (I'm 58, way out of shape, 40 lbs overweight, so I need to do this kind of exercise.) From the very start the *** they put me with was looking me up and down with obvious scorn, he made fun of what I had worn to work out in, his whole attitude sucked from start to finish. At one point I was telling him about something related to my fitness goals, and he flat out cut me off and said "was there anything else you wanted me to show you?" If my entire experience with LA Fitness is going to be like this, I'm glad I'm on month-to-month with no contract.
Product or Service Mentioned: La Fitness Personal Trainer.
Reason of review: Poor customer service.